Becoming a member

The Norfolk Library and Information Service is open to all. Joining is easy. Most services are free.

• How Do I Join?

• Too Young To Join?

• Can I Join from Overseas or another part of the UK?

• How Much Does It Cost?

• Borrowing Books And Spoken Word Cassettes

• Borrowing Videos And Music CDs & Cassettes

• Borrowing e-books

• Group And Society Membership

How Do I Join?

It’s easy to join. Just bring proof of your name and address and something with your signature to any Norfolk Library, and complete a simple application form . You will be given your Norlink membership card which you can use straight away. Alternatively, you can join online – just fill in a form on screen, and your membership card will be sent to you in the post. Your card will expire every three years to allow us to check that the information we hold about you is correct. All you need to do is let us know if you have not moved or changed names in that period.

Too Young To Join?

No one is too young to join the library and have their own Norlink card. If you are under 16 years old a parent or guardian will have to sign your application form.

Can I Join From Overseas Or Another Part Of The Uk?

Sorry, you can only join if you are based locally for work or study and can give us a local address to send your membership to.

If you visit the county you are welcome to apply for a temporary visitor’s ticket when you arrive.

How Much Does It Cost?

• Joining is free.

• Borrowing books is free.

• Looking up information and making enquiries is free.

A charge is made for borrowing:

• Computer games

• videos

• music CDs and cassettes

• books on tape

• language tapes

(Some people may be exempt from loan charges. Please see our information about exemptions or ask at your library.)

Borrowing Books And Spoken Word Cassettes

How many?

Adults and children may borrow 15 books, plus 15 talking books at a time. (In addition adults may borrow four children’s non-fiction books.)

Books and other items, whether overdue or not, can be returned to any Norfolk library. Self service kiosks are available to issue and discharge items in 24 libraries.

For how long?

The normal loan period is three weeks.

Can my books be renewed?

Yes, up to three times, as long as they are not required by other library users.

You can renew online here, or in person at any library, and also by phoning our automated renewals line on 0344 800 8006, contacting your local branch by email, phone or post.

Borrowing Videos And Music Cds & Cassettes

How many?

Adults and children may borrow up to 10 videos or music recordings and 6 DVDs, plus 2 software games and 2 magazines.

For how long?

Videos, CDs and cassettes are loaned for one week periods, except for top titles which have a two day loan period.

Can they be renewed?

No. Repeat loan charges are made when these items are returned late.

Borrowing eBooks

How many?

Anyone may borrow up to 3 items at any one time Books and other items, whether overdue or not, can be returned to any Norfolk library. Self service kiosks are available to issue and discharge items in 24 libraries.

For how long?

You can borrow ebooks for periods of 7, 14 or 21 days. The default period is 21 days, but ebooks can also be returned early

Can my books be renewed?

Ebooks cannot be renewed. However, they can be returned and then immediately re-issued, providing they are not required by other digital library users. There is no limit to the number of times an item can be re-issued

Group And Society Membership

Choirs, playgroups, WEAs and various other groups may join the library, and be entitled to borrow more items for longer periods. Please ask at your library for details.