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Arranging a funeral

In these difficult times, the arrangements that need to be made when you lose a loved one have changed. This is so we can keep you and others safe.

If you can, we ask that you appoint a funeral director and hold a funeral as soon as possible. This is so we can make sure people who lose their lives during the coronavirus pandemic receive the dignity and respect they deserve.

Go to GOV.UK's website for a full guide on how to arrange a funeral.

Financial support for a funeral

If you receive certain benefits, you may be entitled to help towards funeral costs. The GOV.UK website explains who is eligible and how to make a claim.

Arranging a funeral during coronavirus

The Government rules around social distancing mean that the number of people who can attend funerals at the moment is restricted. Funeral venues have made changes to ensure there’s a safe distance between people from different households. You must wear a mask or face covering inside and also outside where social distancing is not possible. Some other things you might normally expect to happen may not be allowed.

Read GOV.UK's guidance for arranging or attending a funeral during the coronavirus pandemic for full information.

Anyone who has symptoms of coronavirus (COVID-19) should not attend a funeral. Close family members who have tested positive for COVID-19 or been told to self-isolate may be exempt, but there are strict rules around this and it is strongly recommended that you attend remotely. Read GOV.UK's guidance for arranging or attending a funeral during the coronavirus pandemic for full information.

People who are extremely clinically vulnerable to COVID-19, may attend a funeral if they wish. We encourage these mourners to take extra care with social distancing, hand washing and face coverings.

You may wish to hold a smaller funeral now, with a memorial event to be held when restrictions are eased. Families should not suffer financially by needing to have two separate services – the Diocese of Norwich (Church of England) have confirmed that any minister’s and church fees you pay for a reduced funeral now and then again later on, should be no more than the fee which would have been charged under more normal circumstances. This excludes additional costs such as musicians and church bells.

It may also be possible to stream the funeral via video, so please check arrangements with your funeral director.

Other useful links to help you arrange a funeral

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