Business trip loss and cancellation claims

If you need to claim for cancellation of a trip, or any loss occurring during a trip:

Download and complete the travel insurance claim form

Email the completed form to claims@norfolk.gov.uk, or post it to

Insurance
Finance Exchequer Services
Ground Floor, County Hall Annexe
Martineau Lane
Norwich
Norfolk
NR1 2UE

Attach all supporting evidence to your claim. 

All claims must be reported within 28 days of discovery.

Any claims involving theft and/or criminal damage must be reported to the police (regardless of where the loss occurred) within 24 hours of discovery, and a crime reference number obtained.

Was this webpage helpful?