A general liability claim is a claim made for financial loss, property damage or personal injury alleged to have been caused by a negligent act of the Council or its subsidiary companies.
If you are a member of the public and you want to make a claim against Norfolk County Council, email us at firstname.lastname@example.org.
If you receive a letter of claim from a member of the public, or a solicitor’s letter, send this to the insurance team immediately at the address below.
There are legally prescribed time limits to respond to allegations and these will commence when the letter is received by the authority. Letters should not be answered by the department.
Finance Exchequer Services
Ground Floor, County Hall Annexe