The Chances project

The Chances project can help if you are struggling to get into work.

We work with you to overcome the challenges that are stopping you from working.

What Chances does

The Chances team offer 1:1 guidance to help you:

  • Search and prepare for a job
  • Improve your skills – eg through training or education
  • Get into work if you have health issues – eg help you access services
  • Overcome practical issues – eg finding transport, route planning and childcare
  • Improve your wellbeing through sport and other activities

Your 1:1 adviser will support you throughout the process. Together, you will agree milestones so you can see your progress.

Who it's for

To receive support, you must meet all the following criteria:

  • Currently unemployed or unable to go into work (eg because of health reasons etc)
  • Aged 18 or over (we consider people over 16 in exceptional circumstances)
  • Live in Norfolk
  • Have the legal right to live and work in the UK
  • Motivated to move forwards and make life changes

We can also support you if you meet the above criteria, and are in one or more of the following categories:

  • Over 50 years of age
  • From an ethnic minority group
  • Have a disability or health condition (either physical or mental)
  • Without basic skills
  • A lone parent

How to get support

There are different ways to get support:

  • You refer yourself
  • A friend of family member refers you
  • Your local authority, GP, housing association, Department of Work and Pensions (DWP) or any other organisation refers you

To refer yourself, a friend or family member, contact the adviser in your area. If you're contacting us on behalf of someone else, pick the area they live in, not where you live.

General questions

For general enquiries email the Chances team at or call 01603 228929.

Our normal operating hours are 9-5pm Monday to Friday.

Further information about Chances

Chances are funded by the European Social Fund (ESF).

The project has a total budget of £4.9m (of which £2.5m is funded by the ESF).

Supported by Norfolk Community Foundation through Victory Housing Trust Community Fund.
This project has been supported by New Anglia Local Enterprise Partnership, through the Growing Places Fund.

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