The Chances project

The Chances project can help if you are struggling to get into work.

We work with you to overcome the challenges that are stopping you from working.

What Chances does

The Chances team offer 1:1 guidance to help you:

  • Search and prepare for a job
  • Improve your skills – eg through training or education
  • Get into work if you have health issues – eg help you access services
  • Overcome practical issues – eg finding transport, route planning and childcare
  • Improve your wellbeing through sport and other activities

Your 1:1 adviser will support you throughout the process. Together, you will agree milestones so you can see your progress.

Who it's for

To receive support, you must meet all the following criteria:

  • Currently unemployed or unable to go into work (eg because of health reasons etc)
  • Aged 18 or over (we consider people over 16 in exceptional circumstances)
  • Live in Norfolk
  • Have the legal right to live and work in the UK
  • Motivated to move forwards and make life changes

How to get support

There are different ways to get support:

  • You refer yourself
  • A friend of family member refers you
  • Your local authority, GP, housing association, Department of Work and Pensions (DWP) or any other organisation refers you

To refer yourself, a friend or family member, contact the adviser in your area. If you're contacting us on behalf of someone else, pick the area they live in, not where you live.

General questions

For general enquiries email the Chances team at or call 01603 222904.

Our normal operating hours are 9-5pm Monday to Friday.

Further information about Chances

Chances are funded by the European Social Fund (ESF).

The project has a total budget of £4.9m (of which £2.5m is funded by the ESF).

This project has been supported by New Anglia Local Enterprise Partnership, through the Growing Places Fund.

Supported by Norfolk Community Foundation through Victory Housing Trust Community Fund.

The Chances project

What people say about Chances ...

"I would definitely recommend Chances to anyone else. I couldn’t have asked for a better employment adviser, good at making people feel at ease and comfortable. My adviser has very good listening skills and lots of knowledge, so I was able to learn a lot and develop skills I didn’t even know I had. 10/10!"


"I needed an employment adviser to give me a boost in the process of finding meaningful and suitable employment. My adviser reminded me I had confidence, and their positivity and encouragement throughout our journey was very catching. The programme brought me hope, support, and a space to be listened to."

Michelle* (not participant's real name)

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