Key dates and timelines

The new system is being phased in as follows:

  • Phase 1 - Home Support providers – October to December 2017
  • Phase 2 – providers who provide day opportunities services – January to March 2018
  • Phase 3 - Residential, Nursing and Supported Living providers – April to July 2018

The providers who don’t have access to the Provider Portal will continue to submit their invoices and supporting service delivery information as they currently do, and in their current format, until their on-boarding phase comes around.

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