Workforce Development Fund

Norfolk County Council currently supports workforce development activity for providers in consultation with the Norfolk Strategic Workforce Development Partnership. This group identifies needs and provides grant support for services such as The Norfolk Care Brokerage. This delivers a workforce development information and advice service, learning portal and regular newsletter. Other work supported includes developing strengths based skills, advanced care planning and collaborative care in North Norfolk.

Adult Social Care Workforce Development Funding Strategic Priorities 2016-17

Our Workforce Development Funding will contribute to developing a workforce that is aligned to our market shaping activity and Promoting Independence Strategy. The funding is available to support: “One social care workforce where boundaries are permeable – the County Council, independent sector providers, voluntary sector providers, personal assistants, carers, health colleagues.”

We will work with the sector to take ownership for social care development.

Since our initial funding allocation in 2016 we are now in a position to define the final two areas for grant funding, as outlined below. Applications for these grants to be received by 28 February 2017.

Improving quality in the independent care sector

NCC’s Quality Assurance team identify specific areas where improved workforce skills would impact significantly on the quality of care delivered. We have allocated £20000 to target the areas they identify. The first area to be addressed by this work is outlined below. We welcome bids to deliver this activity and as others are identified they will be shared with the successful bidder. 

Promoting quality through workforce development

Norfolk County Council’s Workforce Development Funding will contribute to developing a quality workforce that is aligned to our market shaping activity and Promoting Independence Strategy.  The funding is being used to support “One social care workforce where boundaries are permeable – NCC, independent sector providers, voluntary sector providers, personal assistants, carers, health colleagues.”

NCC will work with the sector to take ownership for social care development investing across the following priorities:.

1. Meeting statutory requirements (staff training and awareness)

Project aim:  To ensure that relevant professional and occupational standards and standards of conduct are maintained across adult social care services provided by, or commissioned by the local authority with an investment of £110,000

2. Promoting independence

Project aim: To develop key workforce sectors with an investment of £28,000

  • Residential care workers are developed to be:
    • highly skilled and able to support complex physical and mental health needs
    • able to work with people to enable them to move back into their own home, housing with care or greater independence within a residential setting
  • Home support workers/personal assistants are skilled to:
  • enable people to regain and maintain their independence in the community following an illness/injury
  • work in an outcomes focussed way
  • identify and source equipment, adaptations and assistive technology to maintain people’s independence
  • recommend community resources to improve people’s wellbeing and support
  • use AP technology to track people’s wellbeing, support improved rostering/response, enable people to access online services and reduce social isolation

3.  Recruiting and retaining a sustainable workforce

Investing £48,000 into initiatives that ensure:

  • There is an ongoing supply of good quality applicants interested in working in the sector.
  • Local people are employed in care roles.
  • Vulnerable people are upskilled to enter the social care workforce.
  • Career pathways in care are recognised and marketed to schools, colleges and the community.
  • Upskilling staff so they can move between providers to meet temporary capacity hotspots.
  • Leaders, Registered Managers and Owners are developed to understand the importance of good people management and investment in development.
  • Values based recruitment is adopted by organisations

The LEP Health & Social Care Sector Skills Action Plan

Working with Suffolk we have developed a health and social care sector skills action plan which is supported by the Local Enterprise Partnership (LEP). The aim is to maximise funding and support to continue to promote recruitment, retention and skills within the health and social care sector, key to the delivery of quality services.

We have identified three priority areas that Norfolk and Suffolk health, social care, private and voluntary sector partners are going to focus on to actively improve the current situation.

(1) Entrance and retention to the health and social care sector with a particular focus on Adult Social Care.

(2) Recruitment and retention of registered nurses in nursing homes.

(3) Leadership and succession planning for registered managers and owners of Adult Social Care businesses, this has a particular focus on developing.

Leadership is regarded as pivotal to the quality of care and the working environment, this work will focus on ensuring

  • CQC inspection ratings improve (especially against the domain ‘well led’)
  • Staff turnover reduces
  • A range of high quality applicants for Registered Manager positions

We have secured funding from the Better Care Fund and Health Education East to appoint a project officer who is to driving forward this essential work.

Market Development Funding focussing on Quality Improvement

We are proposing to invest £50,000 in quality improvement, and will be putting grant arrangements in place for an independent organisation to take this work forward from September 2016.

The Quality Assurance team at Norfolk County Council will continue to work with CCG colleagues and focus on providers that are either rated as inadequate or are presenting serious quality concerns, this funding will be used to target interventions where providers require improvement to enable them to achieve a “Good” rating. Norfolk County Council will provide the data analysis to support this targeted work. It is proposed that the work will fall into two categories and we are looking for proposals that will evidence the ability to deliver this programme of work

1) Recently Inspected

The “Requires Improvement” category covers a wide range. The data will identify homes that are borderline “Good” and borderline “Inadequate”. Tailored programmes will be required to address this need. This will be specified in the grant details and will be expected to compliment Norfolk County Council’s Quality Assurance work.

2) Awaiting Inspection

Data will be used to identify providers waiting inspection and those at most risk of being rated “Requires Improvement”. A tailored programme will be required to address this need. This will be specified in the grant details and will be expected to compliment Norfolk County Council’s Quality Assurance work.