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Access to care homes, hospitals and day services

Maintaining access to residential and nursing homes for healthcare professionals (updated 08/04)

Please make sure health care professionals who need to see patients can still access your homes as necessary. It is important to note that the healthcare professional attending their will have determined that the visit is clinically necessary.
You’ll need to have effective infection control processes in place to enable safe access. This also applies to staff delivering, installing, maintaining and collecting equipment. They have all received appropriate training and have PPE to enable them to carry out their role safely.

Acute hospitals - discharge criteria (updated 07/05)

To enable people to be discharged from hospital in a safe and timely manner, we have been working on the process to help ensure that the pathways are clear for where people have tested as COVID-19 positive and negative before leaving hospital. Taking on board feedback from providers we have developed the discharge process.

All patients being discharged from hospitals will be swabbed in advance of their discharge so that a test result will be available at point of discharge. Patients will not be discharged to a residential setting without a clear test result.

Bed capacity

Demand for residential and nursing beds remains extremely high. If you have bed availability, please keep the eBrokerage tracker updated so we can make referrals. 
Please remember to update the tracker if your bed availability alters due to the isolation status of your service. We are also keen to speak with providers about proposals to block purchase several beds.
We would welcome any proposals, which includes potential capacity that could be put in place if additional support and resource could be provided. Please contact us at the email address below and we will follow up with you.

Day Services (Life Opportunities)  

In response to government advice about social distancing for vulnerable people, we wrote to all day service providers in Norfolk to request that they close on 20 March 2020. 
We recognise that this has an impact on some residential care services and we are asking that they put in place alternative day time arrangements for those that they support.

 

Admission and care of residents in care homes

GOV.UK - Admission & Care of Residents during COVID-19 Incident in a Care Home (updated 02/04) and slides from a DHSC Webinar(updated 07/04).

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