We welcomed the government's recently launched social care action plan - here’s a summary of the key adult social care workforce updates:
The plan also identifies a range of support available for frontline and key workers, especially those in social care roles:
The plan also acknowledges that some parts of the sector may not be familiar with infection control procedures. Public Health England will work with the care sector representative bodies to:
A new dedicated app for the adult social care workforce in England has been launched to support staff on-the-go through the coronavirus pandemic.
Care workers can access guidance, learning resources, discounts and support on mental health and wellbeing in one place.
The app is available to download on the Apple App Store and Google Play Store, as well as being accessible online at https://workforce.adultsocialcare.uk.
We are considering opportunities to shine a light on Norfolk case studies, working with local media to create a digital campaign.
We will also continue to:
Based on analysis of the performance of the campaign we will extend the paid search and display marketing and paid social activity to coincide with the national campaign activity.
Where staffing levels are insufficient to maintain all planned care calls, providers should use their RAG ratings to prioritise care delivery to the most vulnerable service users. This must only occur where staff rotas cannot be amended to meet all planned visits. Essential visits must take place. If staffing shortage could leave any essential call unmet, providers must contact the Council.
Most social care employers aren’t contemplating furloughing much needed staff at this time. Our Guide for Adult Social Care Providers sets out whether furlough is appropriate for staff you employ and FAQs to assist if you consider that furlough is necessary.
See information about free parking for workers and volunteers.
See information about keyworkers and school attenders.
NHSX and the Care Quality Commission are working together to obtain priority food offers for social care staff. These include offers from Food2care, Iceland, Morrisons and other discounts available to both individual employees and care providers.
The Norfolk and Suffolk Foundation Trust (NSFT) offer a confidential staff support line 7 days a week from 2-5pm. Open to anyone working in health or social care, The support line is staffed by members of NSFT’s psychological workforce and offers a safe place for you to discuss anything affecting you at this difficult time.
More information can be found on this downloadable poster.
Call 0300 123 1335 to access support.
If it is out of hours you can leave a message and you will be called back.
On 27 April the government released information on a new guarantee on death in service benefits for frontline health and care staff during the pandemic. The paper outlines how families of health and care workers on the frontline in England will benefit from a new life assurance scheme during the coronavirus pandemic.