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Financial support for adult social care providers and carers

To find out about support on offer from Central Government and the New Anglia Growth Hub during the coronavirus outbreak see Support for Norfolk businesses.

We are offering extra support to care providers in the following ways:

Support for cashflow

We will support your cashflow through our payment approach:

  • Residential, Nursing and Supported Living Providers have no change to the pre-COVID-19 payment mechanism.
  • Home Support and Day Opportunities - over the next 12 weeks, you will be paid automatically every four weeks based on an average value of your last two, four-weekly invoices (amended for any significant exceptional adjustments ie one-off payments or refunds).  Please also continue to enter and record actuals in the normal way.

Support for additional costs

This outlines our financial support to you in managing the additional costs you may be facing at this unprecedented time.  This is part of a mutual aid approach which will recognise not only those costs but also the requirement to work differently to meet the ongoing care and support needs of people.

Central Government has recognised that local care providers will require additional financial support to maintain critical support services at this current time.  As a result, we are offering a financial support package for adult social care providers.

Financial support for carers

The Care Workers Charity has set up a Covid-19 emergency Grant programme for currently employed care workers who must take time off work due to Covid-19 for either illness or self-isolation or for funeral costs. Applicants must work in role that is involved in or supports the provision of adult, elderly or disability care.

NHS-funded nursing care rate

On 30 April the government announced that the NHS-funded nursing care rate is being increased to £183.92 from 1 April 2020. For more information see NHS-funded nursing care rate announced for 2020 to 2021.

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