Cookie Consent by Testing - Norfolk County Council


Care Provider Incident Room (CPIR)


Telephone: 01603 257231

The following providers may use CPIR to report outbreaks and incidents of Covid-19 among their client populations and/or staff teams:

  • Care home
  • Nursing home
  • Domiciliary care agency
  • Supported living provider
  • Housing with care provider
  • Day service (Life Opportunities)
  • Any other Norfolk County Council Adult Social Care commissioned service

Relevant support is available from Norfolk County Council and Norfolk and Waveney Clinical Commissioning Group partners via this single point of contact. Providers required to notify Public Health England should continue to do so in addition to contacting CPIR.

Find out how and who can get tested for COVID-19

See guidance on reporting suspected cases of COVID-19.

See Norfolk and Waveney Care Home Residents and Staff COVID 19 Testing Pathway.

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