Capacity Tracker

Capacity Tracker is a web-based digital insight tool built by NECS in partnership with NHS England and later other core health and social care organisations.

It enables care home, community rehabilitation, substance misuse, home/domiciliary care, and hospice providers to easily and quickly share vacancy and other critical information in real time.

It is important to update the information on a regular basis within the tracker to:

• Influence local, regional and national teams with planning and policy decisions
• Flag any issues within the provider setting so that these can be reviewed quickly
• Support effective patient flow and patient safety across the system

Care home provider updates

Care home providers need to update their ICF2 data weekly and their infection control data monthly.

To do this:

• Log into Capacity Tracker
• Hover over ‘Providers’ on the menu at the top of the page, and select ‘Care Home Setup/Details’. This will take you to a page that gives you access to all tracker pages for your care home(s)
• To update your ICF2 data every week, click ‘Weekly’ in the ‘ICF2/Infection Control’ column
• To update your infection control data every month, click ‘Monthly’ in the ‘ICF2/Infection Control’ column

Update your data now

Home care provider updates

Home care providers need to update their data daily for workforce Covid-19 vaccination, service users and additional support.

To do this:

• Log into Capacity Tracker
• Hover over ‘Providers’ on the menu at the top of the page, and select ‘Home Care/Dom Care Setup/Details’. This will take you to the Home Care page.
• To update you Covid-19 data every day, click ‘COVID-19 Update (Daily)’ in the ‘Surveys’ column
• Type in the fields to answer the questions on the page. When you have finish, click the green ‘Save Details’ button at the bottom of the page.

When you answer the questions, please take extra care with Covid-19 vaccination sections, as the number will need to correspond with the amount off staff you have.

Update your data now

Contact the Capacity Tracker team

For further information, support or a demonstration:

• Call 01916 913 729
• Email necsu.capacitytracker@nhs.net