Business scam alerts

You can report scams through our partners the Citizens Advice helpline using their online report form or by calling 03454 04 05 06.  You can also report scams to Action Fraud, the UK national fraud office, using their online fraud reporting tool or by calling 0300 123 2040.

Cold Calling Alert – Cold callers offering to sharpen and coat blades and tools – 14 March 2019

We are warning businesses to be aware of cold callers visiting premises offering to sharpen and coat tools and blades.

This follows reports from our colleagues at Suffolk Trading Standards after a Suffolk business was approached and agreed to the service. After the tools were taken, a demand of £3,000 was made for the return of the items.

We always advise to be very wary of claims made by cold callers to your premises and never agree to services, buy items or for return visits if approached in this manner.

If you are looking to contract work out, only deal with reputable companies you have researched and chosen yourself and always obtain a written quotation from them in advance of the work.

If you receive a cold call to your business from someone offering to sharpen and coat tools or blades, we would advise that you decline the offer, ask the cold caller to leave your premises and then report the incident to us via our partners the Citizens Advice consumer helpline on 03454 04 05 06.

Information Alert – Guidance for businesses on EU trade in the event of a ‘No Deal’ EU Exit – 7 March 2019

If the UK leaves the EU with no deal, many UK businesses will need to apply the same processes to EU trade that apply when trading with the rest of the world.

You’ll need to have a UK issued Economic Operator Registration and Identification (EORI) number if you:

  • Are a business established in the UK
  • Will import or export goods with the EU from 11pm GMT on 29 March 2019

Further information can be found at www.gov.uk/eori

Information Alert – Guidance for cosmetics products businesses in the event of a ‘no deal’ EU exit – 7 March 2019

The Office for Product Safety and Standards has issued guidance for cosmetics products businesses in the event of a ‘No Deal’ EU Exit.

View the guidance

Information Alert – Make sure you're business scam aware. Check out the 'Little Book of Big Scams - Business Edition' – 28 February 2019

Make sure you’re up to date with scams targeted at businesses by checking out the Metropolitan Police’s Little Book of Big Scams – Business Edition.

Information Alert – Guidance for food manufacturers in the event of a ‘No Deal’ Brexit – 14 February 2019

DEFRA have issued guidance for food manufacturers regarding changing food legislation in the event of a no-deal Brexit.  All food manufacturers, in particular anyone exporting food to the EU, producing organic products, selling foods in the UK need to be aware of potential changes.

The guidance can be found at www.gov.uk/guidance/food-labelling-changes-after-brexit.

Rogue Trader Alert – Cold callers selling tools – 4 February 2019

We are warning businesses to be on their guard after receiving reports of cold callers in the Stalham area attempting to sell tools.

The cold callers were seen to be using a white Ford Transit van.

We advise never to deal with cold callers offering to sell items.

Anyone concerned about possible rogue trader activity in Norfolk can contact us through our partners the Citizens Advice consumer helpline via their online reporting form or by telephone on 03454 04 05 06.

Scam Alert – Invoice scams – 24 January 2019

We are warning businesses in Norfolk about the continued risk of Invoice Scams.

This follows a report from a Norfolk business who received the above email. The email requested payment for an attached invoice which was ‘past due’. Fortunately, the member of staff who received the email was suspicious about it and did not open the attachment.

Scammers often use this approach to distribute malicious software in attachments which are disguised as Word, Excel or PDF files. Others send invoices, usually for small amounts, hoping the invoice will be paid without proper checks being made to its authenticity.

Businesses need to warn employees to look out for suspicious ‘invoice’ emails to prevent the chance of losing money or the risk to IT systems through malicious attachments.

If you believe you have received a scam invoice you can report it to us via our partners, the Citizens Advice consumer helpline on 03454 04 05 06.

Scam Alert – Telephone cold callers offering adverts in ‘free magazines’ – 18 January 2019

We are warning businesses about telephone cold callers claiming to be offering adverts in ‘free magazines’.  This follows a number of reports of these calls from along the Norfolk/Suffolk boarder.

This approach is typical of a publication scam where scammers attempt to get businesses to agree to advertise, often claiming to be producing magazines which will ‘support good causes’ or charities.  Often following the call, a demand from payment for the proposed advertising will arrive even if no agreement has been made during the call.

We would remind all businesses to ensure that all employees dealing with telephone contacts are aware of this type of cold calling scam.

If you or anyone within your business receives one of these calls, do not give or confirm any information about your business.  Hang up and report it to us via our partners the Citizens Advice consumer helpline on 03454 04 05 06. 

Scam Alert – Telephone cold callers claiming to be selling advertising on behalf of the ‘Crime Prevention Team’ – 6 December 2018

We are warning businesses about telephone cold callers claiming to be selling advertising on behalf of the ‘Crime Prevention Team’.

This follows a report from a Norfolk business who were cold called by a man claiming to be ‘writing an article on rogue traders’ and then offered advertising to ‘support this’.

This approach is typical of a publication scam where the scammer claims to be from a public body or supporting ‘good causes’ in order to sell advertising space.  A demand for payment often follows, sometimes even if no agreement has been made.

Fortunately in this case the business owner queried the approach and the cold caller hung up.

We would remind businesses to ensure that all employees dealing with telephone contacts are aware of this type of scam cold calling.

If you or anyone within your business receives one of these calls do not give or confirm any information about your business, hang up and report it to us via our partners the Citizens Advice consumer helpline on 03454 04 05 06.

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