Become a Trusted Trader

The Norfolk Trusted Trader scheme offers its members:

  • A customer feedback system powered by Referenceline.com which brings ‘word of mouth’ recommendations to a wider audience
  • Accreditation by Trading Standards
  • Increased consumer confidence in your business
  • Value-for-money promotion through the Trusted Trader website
  • Independent redress for consumer complaints (if you are already part of an independent redress scheme please inform us on the application form)

How to join

To join the Norfolk Trusted Trader scheme complete our online application form, which includes an online payment facility so you can pay for your membership by debit or credit card.  Read our terms and conditions before completing the form.

Once we receive your application we will begin background checks verify your suitability to join the scheme.  We will then email you to let you know the next steps of the process.

Annual membership fee

Trusted Trader Annual Membership is £195 plus VAT (£234).

Special Offer
As part of Norfolk Day 2018 we are offering 50% off your first year's annual membership fee for all new applications, so you will pay just £97.50 plus VAT (£117). Just type NorfolkDay2018 when asked for a promotional code on the application form. Offer ends 10 August 2018.

For all applications £50 plus VAT of the fee shown is non-refundable to cover the costs of the administration and checks that Trading Standards have to undertake.

Existing member renewal fees will vary depending on previous pricing models.

Recommend a Trusted Trader

We welcome recommendations for quality Norfolk businesses that could become a Trusted Trader.

If you know a business that is trustworthy, or if you've had good experiences with one that provides an excellent service, recommend them to us by emailing trustedtrader@norfolk.gov.uk.

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