Help from other organisations
Whether or not you are eligible for financial support from us for your care and support, there are organisations which can help:
List of information, advice and advocacy organisations
POhWER Norfolk provides Independent Mental Health Advocacy (IMHA), Independent Mental Capacity Advocacy (IMCA) including Deprivation of Liberty Safeguarding (DoLS) and Relevant Paid Person’s Representative services (RPPR).
All services can be accessed via a direct independent advice and signposting service from 8am to 8pm Monday - Friday.
- 0300 456 2370
Provides information, advice and support on a range of issues.
- 300 St Faith’s Road, Old Catton, Norwich NR6 7BJ
- 0300 500 1217
Provides advice and support for older people in Norwich.
- 60-62 London Street, Norwich NR2 1JX
- 01603 496333
Provides free information, advice and assistance:
- 03444 111 444
Citizens Advice Regional offices:
Town Hall, Queens Square, Attleborough NR17 2AF
Oak Street, Fakenham, Norfolk NR21 9DX
- Great Yarmouth
2 Stonecutters Way, Great Yarmouth NR30 1HF
- King’s Lynn Office
Hanse House South Quay, King's Lynn, Norfolk PE30 5GN
- North Walsham
3 St Nicholas Court North Walsham, Norfolk NR28 9BY
- Norwich Office
- St Crispin’s House, St George’s Street, Norwich NR3 1PD
- 01603 273120
- 14 Middleton Street, Wymondham NR18 0AD
- 01953 713622
Community Centre, Camping land, Swaffham, PE37 7RB
- Kerridge Way, Holt NR25 6DN
- 01263 713849
- Assembly Rooms, Ruthen Place, Dereham NR19 2TX
- Adviceline: 03444 111 444
- Unit 2, Ventura House, Norwich Road, Watton, IP25 6JU
- Adviceline: 03444 111 444
- Shelfanger Road, Diss IP22 4EH
- 01379 651333 (Diss)
- 01842 752777 (Thetford)
Equal Lives provides advice and advocacy on disability rights issues.
- 01508 491210
- 01603 763556 (Monday-Friday 9am-5pm)
Gives free help, advice and support to people with hearing loss.
- 01553 773399
- Textphone: 01553 774766
Offers confidential one to one and group support to anyone infected or affected by HIV/AIDS living in Norfolk. The service is designed to meet the needs of people who are HIV positive, offers help and support to their family, partners and friends.
- Will Chapple or Angela Lowe, 10 Cathedral Street, NR1 1LX
Offers support, advice and information to people with hearing loss and their families.
- Tel/Minicom: 01603 404440
- Fax: 01603 404433
Aims to provide a range of services to people with varying degrees of hearing loss and to raise awareness. It also provides a specialist advocacy service for deaf people and services for the deaf BSL signing community.
- 01603 660889
- Minicom: 01603 661113
- Textphone: 07932 069352
A user-led organisation run by people with learning difficulties to support people with learning difficulties.
- 01603 631433