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Caring for someone who is self-isolating

If you're a carer for someone who is self isolating, the most important thing is to follow NHS advice for reducing transmission

Carers Matter Norfolk remains open for all carers' concerns and tailored advice on particular circumstances. Go online or call 0800 083 1148.

Age UK, Carers UK and other local agencies all have information online and helplines you can call. 

Carers UK advise you should create an emergency plan and sign up for a carer's emergency card.

What to do if you're a carer who's self isolating

If you normally care for a family member or loved one but are self isolating or have Covid-19 symptoms, contact us on 0344 800 8020 and we will discuss all options.

If the care is essential, for example personal care and/or meals, we will find someone to provide this. There is always a risk when there is contact, so we need to evaluate what will pose the greater risk to the carer and cared for.

Just make sure you observe social distancing rules and think about risk when you can’t maintain distance. Do you have gloves? Can you keep your face away from bodily fluids? And of course, remember to thoroughly wash your hands at regular intervals. 

What to do if you or the person you care for needs essential shopping

We have a growing volunteer army to help you. Where it is needed, you should refer in and we can signpost you to support. See our Help if you are self isolating page.

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