Get urgent help

Norfolk Swift Response

This free, 24-hour service provides help, support and reassurance if you have an urgent, unplanned need at home but do not need the emergency services. 

Find out how to contact Norfolk Swift Response

Norfolk's Emergency Duty Team

The team deals with social work emergencies outside working hours. This means at night, weekends and public holidays. An emergency is something that cannot safely wait to be dealt with until the next working day.

Find out how to contact the Emergency Duty Team