If you're a carer for a family member or friend, you'll support them in all kinds of ways.
You might be helping them with their washing, dressing or eating, taking them to appointments or keeping them company when they feel lonely or anxious.
If you're providing unpaid care or support to someone, free help and advice is available.
This is a county-wide organisation, supporting unpaid carers aged 16-plus who care for someone aged 18-plus.
It provides a range of services, including:
Telephone: 0800 0831 148 or 07537 417850 (text only). Phone lines are open Monday to Friday 8am-8pm, Saturday 4pm-8pm and Sunday 8am-noon.
If you contact us, we'll look at whether the support you need can be met in your local community first. For example, you may benefit from accessing the services and support organised by Carers Matter Norfolk in your area.
We'll put you in touch with the right organisation to support your wellbeing and help you continue caring if that is what you would like to do.
Any services you receive to support you in your caring role will be provided free of charge.
If you feel you would benefit from more support as a carer, contact us for a carer’s assessment.
You can talk about how caring affects your life as part of the assessment and find out about support services, emergency help, breaks and financial help.
You may be eligible for a Personal Budget. This can be spent on items or services that make caring easier, or practical support such as short breaks.
See our online Norfolk Community Directory for listings of care services.
Carers Matter Norfolk has produced a handbook offering advice and information for carers.
It covers a range of topics, including handling emergencies, benefits and looking after yourself. It also includes a list of useful contacts.