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Support for businesses during the coronavirus outbreak

Government guidance for operating safe workplaces

The Government has published new guidance for employers to help them get their businesses back up and running and workplaces operating safely. The new guidance covers 8 workplace settings which are allowed to be open, from outdoor environments and construction sites to factories and takeaways. Read New guidance launched to help get Brits safely back to work.

Government support for businesses and self-employed people

For information about employees, cash grants, tax and business rates, read the latest Government support for businesses and self employed people.

Note: To access the Government’s cash grants for small businesses, and businesses in the retail, hospitality and leisure sectors, you do not need to do anything as your district/borough/city council (not Norfolk County Council) will contact you if you are eligible.

Tax helpline

Her Majesty’s Revenue and Customs (HMRC) has launched a tax helpline to help businesses concerned about paying their tax due to coronavirus. Read more about the tax helpline at or telephone 0800 0241 222.

Companies House advice

Companies House has produced guidance if coronavirus has affected your company and you need more time to file your accounts. Read the Companies House guidance.

Loan scheme for SMEs

The British Business Bank’s Coronavirus Business Interruption Loan Scheme is supporting small and medium sized businesses that are facing cash-flow pressures. Loans are via the British Business Bank’s accredited members and the first 12 months of finance will be interest-free, funded by the Government. Read about the British Business Bank’s Coronavirus Business Interruption Loan Scheme.

Loan scheme for large firms

A loan scheme from the Bank of England provides support for liquidity among large firms, via a major new scheme to help them bridge coronavirus disruption to their cash flows through loans. Read about the Bank of England’s loan scheme.

Local business advice

Norfolk businesses affected by coronavirus should seek advice from the New Anglia Growth Hub. Its qualified business advisers are offering free support and advice and can help you access the support on offer from the Government.
Email or phone 0300 333 6536 (Monday–Friday 9am-5pm).
Businesses in Norfolk and Suffolk that either require personal protective equipment (PPE) or that can supply or manufacture PPE for workers on the frontline of the coronavirus outbreak are being asked to submit their details.
A new Business Resilience and Recovery Scheme by New Anglia LEP has been launched. The £3.5m scheme will provide grants to Norfolk and Suffolk’s businesses to support short-term business resilience projects and longer-term recovery and diversification projects support through and beyond the coronavirus outbreak.

News updates

For the latest business news or to subscribe to newsletters, go to the New Anglia Growth Hub news, the Norfolk Chamber of Commerce news, and the Federation of Small Businesses news.

Trusted Traders

Our Norfolk Trusted Trader scheme is a directory of trusted service providers in various trade sectors, including home maintenance and improvement, and personal care services. Look for businesses you can trust or find out how to become a trusted trader.

Business & Intellectual Property Centre Norfolk

Business & IP Centre Norfolk is still offering business support by answering enquiries received by email. See Business Library.

Advertising job vacancies

We are working with New Anglia LEP and partners to support businesses find the staff they need to continue to operate at this challenging time. See vacancies for short term job opportunities.

Free guide to selling online

Norwich company Phase Three Goods has published a free SOS guide on how organisations can set up an online shop or receive online payments through their websites.

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