You have been told by NHS Test and Trace to self-isolate and you cannot do your work at home
You have been asked to self-isolate by an employer or an educational establishment
You are a parent or guardian of a child who has been asked to self-isolate by their school or childcare provider
You need to claim within 42 days of your first day of self-isolation.
The scheme is running until 20 June 2021.
Who can claim
There are two schemes as part of the Test and Trace Support Payment.
Eligibility for the main scheme payments
To receive the Test and Trace Support Payment, you must meet all the following criteria:
Have been told to self-isolate by NHS Test and Trace or the NHS COVID-19 app or your employer, or be a parent/guardian of a child having to isolate
Be employed or self-employed
Be losing income because you are unable to work from home
Be currently receiving one or more of the following benefits:
Working Tax Credit
Income-based Employment and Support Allowance
Income-based Jobseeker’s Allowance
Eligibility for discretionary payments (secondary scheme)
To receive the discretionary payment, you must meet all the following criteria:
Have been told to self-isolate by NHS Test and Trace, NHS COVID-19 app or your employer, or be a parent/guardian of a child having to isolate
Be employed or self-employed
Be losing income because you are unable to work from home (and be able to evidence this)
Have household capital (savings) of less than £3,000
Have household gross earnings of less than The Minimum Income Standards earnings level which are currently:
£37,400 for a family
£26,000 for a couple with no children
£19,200 for a single person
Income proof will be required upon application.
How to apply
You must complete our online form to apply.
You will need:
A notification from NHS Test and Trace asking you to self-isolate (including the unique 8-character account ID) – you can also tick the box to say that you are awaiting the reference on the form or a letter from your child's school or childcare provider
Proof that you receive one of the benefits listed above
A bank statement, and/or
Proof of employment – like a recent payslip. Self-employed applicants should provide evidence of self-assessment returns, trading income and being unable to work from home.
You will get a text message or email from NHS Test and Trace with your account ID number in it. If you don’t have a mobile phone or an email account you’ll get a letter. You will need this number to apply for your support payment.
Yes, the payment is taxed. You won’t be taxed when it’s paid to you. Her Majesty's Revenue and Customs (HMRC) will contact you later if you're employed. If you are self-employed, you will need to declare the payment on your self-assessment tax return.
National Insurance contributions aren't taken from the payment.
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