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Vulnerable people

Extremely vulnerable people

Clinically extremely vulnerable (CEV) people have health conditions that mean they could be at higher risk of severe illness from coronavirus.

If you have been recently added to the CEV group, you should receive this letter from the Department of Health and Social Care.

You should read and follow the full Government guidance for extremely vulnerable people.

Get help and support

If you need help with food, medicines, social isolation/loneliness or just general support while you are shielding, please contact us on 0344 8008020 - select option 1 then option 4.

Find out about and get access to the different types of help available, including help accessing food.

You can also register for help and support on the National Shielding Support System, which will enable you to access supermarket priority delivery slots.

Further information and register

Read the letter to clinically extremely vulnerable people from the Government, which gives guidance on keeping safe and getting support.  You can also watch our BSL videos to find out how to get support.

Our letter is also available in Easy Read

Other vulnerable or potentially vulnerable people

If you think you are vulnerable, or might be vulnerable, but do not meet the ‘extremely vulnerable’ criteria, you do not need to register. But we can still help if you need support.

Please contact us on 0344 8008020 - select option 1 then option 4. We can tell you about the different types of help available, including accessing food, and help you access it.

You might be vulnerable or becoming vulnerable if you are:

  • Aged 70 or over (regardless of medical conditions)
  • Under 70 with an underlying health condition listed below (That is, anyone instructed to get a flu jab each year on medical grounds.)
  • Seriously overweight (a body mass index (BMI) of 40 or above)
  • Experiencing challenges with your physical or mental health
  • Finding it difficult to get help that you need
  • Pregnant

General advice and guidance on coronavirus

Even if you don’t fit into a vulnerable category, there is plenty of useful advice and guidance on coping during the coronavirus outbreak on our coronavirus web pages.

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