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Letter from Cllr Andrew Proctor and Dr Louise Smith

Dear resident,

Coronavirus is still with us and we must all play our part to protect ourselves, protect others and protect Norfolk

First of all, we’d like to take this opportunity to say ‘thank you’ for playing your part in protecting our community. Over the last four months, residents of Norfolk have made huge sacrifices to help to stop the spread of coronavirus. Staying home and socially distancing has not been easy and we are grateful for your efforts.

Sadly, many Norfolk residents have already lost their lives to this virus, and our thoughts go out to you if you have lost members of your family, or friends.

As ‘lockdown’ eases, we must remember that coronavirus is still with us

It is important that we continue to keep ourselves and others safe from infection and work together to prevent further outbreaks. Together with the NHS and Public Health England we have produced the enclosed leaflet. It’s full of information about how to protect yourselves and others, and how to stop the spread of coronavirus in Norfolk. Please read this leaflet carefully and keep it in a safe place for future reference.

Keeping our communities safe

The best way to stay safe is for all of us to continue doing all the things that we have been doing so far to help to stop the virus spreading – washing our hands regularly with soap and water, keeping a safe distance from others and avoiding crowds, using tissues / elbows to catch coughs and sneezes, and using a face covering where appropriate.

Everyone who has symptoms can get a test

We can only safely come out of lockdown if we know where the virus is in Norfolk.

If you or a member of your household have any of the following symptoms – high temperature, continuous cough, loss of sense of smell/taste – it is important that you isolate at home and get a test straight away.

To book a test call 119 or visit

Please see your leaflet for more information about what to do if you need to isolate. If you need support whilst isolating at home, please call 0344 980 8020.

We hope that this letter makes it clear how we can all help to stop the spread of the virus. We can reassure you that the Norfolk Outbreak Control Team is working hard with other organisations to keep you safe. They will be monitoring the situation closely so that, where there are cases, we can prevent the spread of coronavirus.

So far, we have coped well as a county, so let’s continue working hard together to keep our communities, our families and our friends safe and well.

Thank you again for helping to keep Norfolk safe

Dr S.J. Louise Smith, MB, ChB, PhD, FFPH
Director of Public Health

Cllr Andrew Proctor
Leader of Norfolk County Council
Chair of the Norfolk Covid-19 Engagement Board

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