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Training for personal assistant carers

We offer training for anyone currently working as a personal assistant (PA) carer, or who wants to work as one.  

This training is free if you earn less than £15,736 a year and have lived in the UK, EU or EEA for three years before the start of the course.

You may also be eligible for funding if you don't meet this criteria but do support someone who has their care needs met through a direct payment.

The training is provided through Norfolk County Council Adult Education and at the end of the course you'll have accredited qualifications.

The course covers the following subjects: 

  • Safeguarding (children and adults)
  • Moving and handling
  • Positive handling
  • Health and safety
  • Lone working
  • Safe medicine management
  • Dealing with conflict
  • Epilepsy awareness
  • Infection control
  • Intervenor training (if necessary) for people with multi-sensory impairments

The training offered will be a combination of face-to-face study and online self-study learning.

If you don't have access to a computer at home you can use Norfolk libraries for any online study. 

Sessions available

We're running sessions at the following locations:

  • Norwich - Mile Cross Norman Centre
  • Wroxham - venue to be confirmed
  • King's Lynn - Involve training rooms, Boat Quay
  • Dereham - Breckland Business Centre
  • Swaffham - Community Centre
  • Great Yarmouth - Kings Centre
  • Cromer - Merchant's Place

Sessions will be on the following dates and times:

  • Norwich - 30 September 2019, 12.30pm - 3.30pm 
  • King's Lynn - 1 October 2019, 9.30am - 12.30pm
  • Cromer - 2 October 2019, 9.30am - 12.30pm
  • Norwich - 2 October 2019, 5.30pm - 8.30pm
  • Great Yarmouth - 3 October 2019, 9.30am - 12.30pm
  • Swaffham - 3 October 2019 12.30pm - 3.30pm

To let us know which sessions you would like to attend, email We will contact you to book your place and give you details.

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