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Report Blue Badge misuse

Blue Badge holders can park in places other drivers can’t.

The Blue Badge is linked to a person rather than to a vehicle, so it can be used with any car, including taxis and hire cars that the holder is driving, or travelling in as a passenger.

We investigate reports of Blue Badge misuse on public roads across Norfolk. This means on-street parking only.  Off-street car parks, such as those provided in local authority, hospital or supermarket car parks are owned and run by separate organisations.  Please do not report any issues that take place in these car parks to us, instead please report them to the company that owns the site.

A vehicle parked in a marked and signed ‘Disabled’ bay, on a public road, and is not displaying a Blue Badge commits a Penalty Charge Notice offence. This should be reported, at the time, to the relevant City, District or Borough Council parking team for the area and is NOT Blue Badge misuse.

Use the form below to report when you have noticed that:

  • The badge holder was not in the vehicle for the whole or part of the journey
  • An expired badge was used
  • Someone used a fake or altered badge

To efficiently deal with an offender Enforcement Officers ideally need to witness the offence.  It is helpful if you tell us about a pattern of misuse such as times, days and location. Photographs of the Blue Badge displayed, giving a clear view of the badge details, and the car it is in are very useful.

If you suspect that a person got a Blue Badge by a false application, for example by saying they are disabled or have difficulty walking, which is untrue, this needs to be reported to the Department for Work and Pensions.

Report Blue Badge misuse

Please note, we may not be able to reply to you directly.

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