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Help to live independently at home with Norfolk First Support

The Norfolk First Support service provides intensive support for up to six weeks if, for example, you've been in hospital and need support when you return home. 

If you get in touch with us, we'll carry out an initial assessment of your needs. The Norfolk First Support team will then work with you to develop a personalised plan.

This is designed to help you regain the skills and confidence to remain independent in your home, therefore avoiding costly, long-term support. 

Who can get help?

  • Older people
  • People with physical illness or disabilities
  • People with learning difficulties
  • Their carers

How much does it cost?

If you're assessed as eligible for the reablement service then it's provided free for up to six weeks.

Contact us

If you think you need the Norfolk First Support Service, contact our social care team and they'll discuss your requirements with you.

Our promise to you

The Norfolk First Support team will always:

  • Show their identity cards when they visit you for the first time
  • Be dressed in the team uniform
  • Behave professionally and politely
  • Respect your privacy and dignity
  • Ensure you receive prompt, appropriate support and notify you if there is a delay
  • With your agreement and if appropriate, make ongoing referrals to other support

Care Quality Commission inspections

Norfolk First Support is inspected by the Care Quality Commission. Their reports are available from the following links:

We're currently recruiting

We are currently looking for people to join our Norfolk First Response team. 

Working for Norfolk First Response you will be supporting people to be as independent as possible and to live in their own homes for as long as they are able. 

We are recruiting for a number of roles in different areas, so whether you are interested in supporting people in their own homes, or working within an office environment or in a hospital setting, Norfolk First Response could have the right role for you.

Find out more about working for Norfolk First Response


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