Training and enrolment information

Training courses for spring 2018

View our list of courses

Training courses for autumn 2017

Enrolment information

Apply for courses online

Practitioners wanting to book onto Family Support Process training (formerly CAF training) will need to enrol via our Early help section.

Frequently asked questions

Your setting will be invoiced once the training has taken place.  You must pay promptly to avoid your future training applications being affected.

We will always send communication regarding your training application.  If you fail to receive any communication from us prior to the training you will need to contact us to check on the status of your application, in order to avoid any unnecessary non-attendance fees.  It is the responsibility of the setting to check on the progress of applications if you fail to hear anything from us.

If you are unable to attend a course you must email your name, setting and details of the course you're cancelling your place on to earlyyearsandchildcare@norfolk.gov.uk
You will receive an email response with a cancellation code which you must keep should you need to dispute any non-attendance fees issued.

We do not accept cancellations by phone.

  • If you give at least 24 hours’ notice you will not be charged
  • If you give under 24 hours’ notice you will be charged the cost of your place
  • If you fail to attend a course and no notice is given, the below non-attendance fees will apply
  • If a course has multiple dates and you cancel your place part way through, or fail to complete the course without notification, the below non-attendance fees will apply.

Private and voluntary EY group settings, children's centre staff and childminders - £50

Independent, academy and maintained EY group settings - £100

School EYFS staff - the cost of your place

If you didn’t find the information you were looking for contact us at earlyyearsandchildcare@norfolk.gov.uk