MAP advice line

MAP (Mancroft Advice Service) is providing a free and confidential phone advice line and email advice service for young people across Norfolk.

Call 0800 0744454 or email

The advice line is open 10.30am to 5.30pm Monday to Friday (except bank holidays).

If you live in Norfolk and are aged 11-25, call or email if you:

  • Need food
  • Are worried about money and debt
  • Need advice about housing or benefits
  • Don’t know where to get help for other problems or worries

MAP's team of expert advisers will be there to help. They also provide support on lots of different issues including:

  • Employment, education and training
  • Being a young parent
  • Relationships, sex and sexual health
  • Gender identity
  • Mental health
  • Drugs and alcohol

Great Yarmouth community youth work

In Great Yarmouth MAP are offering: 

  • One-to-one mentoring
  • Online youth clubs and group work
  • Campaigns on loneliness and isolation 

For more information email

Great Yarmouth Advice Service

Available from 3 August 2020

Face to Face - by appointment only

Monday, Wednesday and Friday 1.30-5pm

Telephone: 01493 854839

For more information email:

Social Distancing Measures will be in place.

Counselling and the Point One Service

MAP’s counselling service is still running and they're contacting young people currently accessing the service to offer Zoom or telephone counselling.

They're also contacting young people on their waiting lists to offer support where there is availability and capacity.

Was this webpage helpful?