Family support process core training

Our training gives professionals the knowledge:

  • To carry out the family support process assessment
  • To carry out the family support delivery plan
  • To lead, support and participate in family support meetings

Exercises and activities take place throughout the day to create confidence in the process.  We use the Signs of Safety model and maintain a child focused approach in our work. 

What does the training cover?

  • Introduction to the family support process and how the process is used to support families
  • An overview of Working Together 2018, information sharing and consent and other relevant legislation and guidance
  • How to support children and families with a family support process and early help assessment and planning
  • Discussing and reviewing thresholds of safeguarding for children and young people 
  • Support to understand how early help partners can work together to ensure children receive the right support, at the right time, for the right duration

Who should attend?

The training is suitable for staff who work with children and young people aged 0-18 years, or those who work with adults who have children.  It is a multi-agency training course and is open to all agencies and services in Norfolk. It is a good opportunity to network and gain knowledge on services in Norfolk. 

We recommend that at least one worker from your agency attend, even if you have previously attended either common assessment framework or family support process training.  This is because the family support process now incorporates the Signs of Safety approach. 

Length of the training?

Full day course from 9.15am-4.30pm, except where stated.


The course costs nothing. Family support process core training is free. However, if you need supply cover, your agency will need to fund this. 

Where and when will courses be held?

Breckland locality

  • 16 January 2019, 9.30am-4.30pm at Rosecroft Primary School; London Road, Attleborough, Norfolk, NR17 1BE - school has a no outdoor shoe policy so please bring indoor shoes
  • 6 March 2019, 9.30am-4.30pm at Swaffham Children's Centre,White Cross Road, Swaffham, PE37 7RF 
  • 13 May 2019, 9.30am-4.30pm at Breckland Council, Elizabeth House, Walpole Loke, Dereham NR19 1EE
  • 4 July 2019, 9.30am-4.30pm, Breckland Council, Elizabeth House, Walpole Loke, Dereham NR19 1EE

Broadland locality

  • 15 March 2019
  • 25 June 2019
  • 27 November 2019

(All of the above Broadland locality courses will be held in the Trafford Room at Broadland District Council offices, Norwich between 9.30am and 4pm.)

East (Great Yarmouth) locality

  • 6 March 2019
  • 23 May 2019
  • 31 October 2019

(All of the above East locality courses will be held in Bridgeview Room, Havenbridge House, Great Yarmouth between 9.30am and 4pm.)

North locality

  • 28th February 2019 - North Norfolk District Council Offices, Cromer
  • April 2019 (waiting list) - venue to be confirmed 
  • September 2019 (waiting list) - venue to be confirmed  

(All of the above North locality courses will be held between 9.30am and 4pm.) 

Norwich locality

  • Friday, 18 January 2019 - County Hall - 9.45am-4.45pm 
    Please note there is parking on site but there is a £5 charge - Please also see details of Park and Ride on County Hall website.

South locality

  • Tuesday, 5 February 2019
  • Monday, 25 March 2019
  • Wednesday, 15 May 2019
  • Thursday, 4 July 2019
  • Monday, 7 October 2019
  • Tuesday, 3 December 2019

(All of the above South locality courses will be held between 9.15am and 4.30pm at the Colman and Cavell Room, South Norfolk Council, Cygnet Court, Long Stratton NR15 2EX.)

West locality 

  • Thursday, 31 January 2019 - Fully booked
  • Friday, 15 March 2019
  • Tuesday, 21 May 2019
  • Wednesday, 26 June 2019

Training will take place at the North Lynn Fire Station, Kilhams Way, King's Lynn, PE30 2HY between 9.30am and 4.30pm.

How to book

Complete a booking form

and return it by email to the locality where you have requested the training (details are on the booking form). 

Please note:

  • Without a booking form we will be unable to book you onto the training 
  • In order to keep our database accurate, ensure that all the fields on the booking form are completed
  • Do not put more than one delegate on a form

Applications will be accepted on a first-come, first-served basis, so return your form promptly to avoid disappointment.  You will receive confirmation of your place by email. If you want any further information, please contact the relevant locality.

Cancellation policy

Although the course is free to delegates, there is a cost implication for us if people don't attend.

Please ensure that you advise us at least seven working days in advance if you cannot attend.  All cancellations and non-attendance, regardless of the circumstances, which are made within seven working days of the start of the course will incur a cancellation fee of £50 per person.  If you are unable to attend the training, you must contact the relevant locality in writing to cancel your place.

Was this webpage helpful?