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Family support process core training

About the core training

Our training gives professionals the knowledge:

  • To carry out the family support process assessment
  • To carry out the family support delivery plan
  • To lead, support and participate in family support meetings

Exercises and activities take place throughout the day to create confidence in the process.  We use the Signs of Safety model and maintain a child focused approach in our work. 

What does the training cover?

  • Introduction to the family support process and how the process is used to support families
  • An overview of Working Together 2018, information sharing and consent and other relevant legislation and guidance
  • How to support children and families with a family support process and early help assessment and planning
  • Discussing and reviewing thresholds of safeguarding for children and young people 
  • Support to understand how early help partners can work together to ensure children receive the right support, at the right time, for the right duration

Who should attend?

The training is suitable for staff who work with children and young people aged 0-18 years, or those who work with adults who have children.  It is a multi-agency training course and is open to all agencies and services in Norfolk. It is a good opportunity to network and gain knowledge on services in Norfolk. 

We recommend that at least one worker from your agency attend, even if you have previously attended either common assessment framework or family support process training.  This is because the family support process now incorporates the Signs of Safety approach. 

Course length and cost

The Family Support Process training usually takes place as a full day classroom session. However, due to COVID-19 restrictions the training will be moving to two virtual 3 hour sessions over two mornings. There is no cost for this training.

Course dates and locations

The sessions will take place on Microsoft Teams. While the training is facilitated virtually, you are able to access the training at any date on offer. However, the Locality Partner Focus Officers will be hosting the sessions for their own areas. Therefore, if you would prefer to attend the session with your locality team then please book onto that session. The teams will be more likely to be able to answer any locality-based/district information such as details regarding the Early Help Hubs or services available for families in the area.

Norwich locality

  • Tuesday 29 and Wednesday 30 September 2020
  • Monday 19 and Tuesday 20 October 2020
  • Thursday 26 and Friday 27 November 2020

Partner Focus Officers facilitating: Amy Lovett and Celia Alden

West & Breckland locality

  • Thursday 8 October and Friday 9 October 10am-1pm
  • Wednesday 18 and Thursday 19 November 10am-1pm

Partner Focus Officers facilitating: Gemma Starling - Breckland locality, and Jonathan Williams and Allison Burt - West locality

Broadland locality

  • 3 and 4 November 2020 9.30am-12.30pm
  • 1 and 2 December 2020 9.30am-12.30pm

Partner Focus Officers facilitating; Amelia Helyard and Greg Daniels

East Locality

  • 6 and 7 October 2020 9.30am-12.30pm
  • 1 and 2 December 2020 9.30am-12.30pm
  • 1 and 2 February 2021 1-4pm
  • 15 and 16 April 2021 9.30am-12.30pm
  • 9 and 10 June 2021 1-4pm
  • 21 and 22 September 2021 9.30am-12.30pm
  • 10 and 11 November 2021 1-4pm

Partner Focus Officers facilitating: Helen Wheatley and Leanne Fennell

North Locality

We will announce dates soon.

South locality

  • 13 and 14 October 2020 9.30am-12.30pm
  • 24 and 25 November 2020 9.30am-12.30pm

Partner Focus Officers facilitating: Sarah Squirrel and Liz Walpole.

How to book training

Complete a booking form

and return it by email to the locality where you have requested the training. The contact details are on the booking form.

Please note:

  • Without a booking form we will be unable to book you onto the training 
  • In order to keep our database accurate, ensure that all the fields on the booking form are completed
  • Do not put more than one delegate on a form

Applications will be accepted on a first-come, first-served basis, so return your form promptly to avoid disappointment.  You will receive confirmation of your place by email. If you want any further information, please contact the relevant locality.

If confirmed attendee numbers are less than 8 per session, then we will contact you to ask to attend another date.

Cancellation policy

Although the course is free to delegates, there is a cost implication for us if people don't attend.

Please ensure that you advise us at least seven working days in advance if you cannot attend.  All cancellations and non-attendance, regardless of the circumstances, which are made within seven working days of the start of the course will incur a cancellation fee of £50 per person.  If you are unable to attend the training, you must contact the relevant locality in writing to cancel your place.

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