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Family support process core training

About the core training

Our training gives professionals the knowledge:

  • To carry out the family support process assessment
  • To carry out the family support delivery plan
  • To lead, support and participate in family support meetings

Exercises and activities take place throughout the day to create confidence in the process.  We use the Signs of Safety model and maintain a child focused approach in our work. 

What does the training cover?

  • Introduction to the family support process and how the process is used to support families
  • An overview of Working Together 2018, information sharing and consent and other relevant legislation and guidance
  • How to support children and families with a family support process and early help assessment and planning
  • Discussing and reviewing thresholds of safeguarding for children and young people 
  • Support to understand how early help partners can work together to ensure children receive the right support, at the right time, for the right duration

Who should attend?

The training is suitable for staff who work with children and young people aged 0-18 years, or those who work with adults who have children.  It is a multi-agency training course and is open to all agencies and services in Norfolk. It is a good opportunity to network and gain knowledge on services in Norfolk. 

We recommend that at least one worker from your agency attend, even if you have previously attended either common assessment framework or family support process training.  This is because the family support process now incorporates the Signs of Safety approach. 

Course length and cost

The Family Support Process training usually takes place as a full day classroom session. However, due to COVID-19 restrictions the training will be moving to two virtual 3 hour sessions over two mornings. There is no cost for this training.

Course dates and locations

The sessions will take place on Microsoft Teams. While the training is facilitated virtually, you are able to access the training at any date on offer. However, the Locality Partner Focus Officers will be hosting the sessions for their own areas. Therefore, if you would prefer to attend the session with your locality team then please book onto that session. The teams will be more likely to be able to answer any locality-based/district information such as details regarding the Early Help Hubs or services available for families in the area.

Norwich locality

  • 25 and 26 March 2021 - 9.30am-12.30pm
  • 26 and 27 April 2021 - 9.30am-12.30pm
  • 26 and 27 May 2021 - 9.30am-12.30pm
  • 28 and 29 June 2021 - 9.30am-12.30pm
  • 29 and 30 September 2021 - 9.30am-12.30pm
  • 25 and 26 October 2021 - 9.30am-12.30pm
  • 25 and 26 November 2021 - 9.30am-12.30pm

Training Facilitators will be two from Amy Lovett, Celia Alden and Hayley Bullock.

Breckland locality

  • 11 and 12 March 2021, 9.30am-12.30pm
  • 10 and 11 May 2021, 9.30am-12.30pm
  • 1 and 2 July 2021, 9.30am-12.30pm

Partner Focus Officers facilitating: Gemma Starling and Krissi Berry 

West locality

  • 28 and 29 April 2021, 9.30am-12.30pm
  • 29 and 30 June 2021, 9.30am-12.30pm
Partner Focus Officers facilitating: Jonathan Williams and Allison Burt

Broadland locality

  • 20 and 21 April 2021, 9.30am-12.30pm
  • 15 and 16 June 2021, 9.30am-12.30pm
  • 14 and 15 September 2021, 9.30am-12.30pm
  • 16 and 17 November 2021, 9.30am-12.30pm

Partner Focus Officers facilitating: Amelia Helyard and Greg Daniels

East Locality

  • 15 and 16 April 2021, 9.30am-12.30pm
  • 9 and 10 June 2021, 1-4pm
  • 21 and 22 September 2021, 9.30am-12.30pm
  • 10 and 11 November 2021, 1-4pm

Partner Focus Officers facilitating: Helen Wheatley and Leanne Fennell

North Locality

  • 29 and 30 April 2021, 1pm-4pm
  • 10 and 11 June 2021, 9:30am-12:30pm
  • 9 and 10 September 2021, 1pm-4pm
  • 13 and 14 Jan 2022, 9:30am-12:30pm

Partner Focus Officers facilitating: Kim Tully & Clare Tagg

South locality

  • 21 and 22 April 2021, 9.30am–12.30pm
  • 16 and 17 June 2021, 9.30am–12.30pm
  • 22 and 23 September 2021, 9.30am–12.30pm
  • 2 and 3 November 2021, 9.30am–12.30pm
  • 7 and 8 December 2021, 9.30am–12.30pm

Partner Focus Officers facilitating: Sarah Squirrel and Liz Walpole.

How to book training

Complete a booking form

and return it by email to the locality where you have requested the training. The contact details are on the booking form.

Please note:

  • Without a booking form we will be unable to book you onto the training 
  • In order to keep our database accurate, ensure that all the fields on the booking form are completed
  • Do not put more than one delegate on a form

Applications will be accepted on a first-come, first-served basis, so return your form promptly to avoid disappointment.  You will receive confirmation of your place by email. If you want any further information, please contact the relevant locality.

If confirmed attendee numbers are less than 8 per session, then we will contact you to ask to attend another date.

Cancellation policy

Although the course is free to delegates, there is a cost implication for us if people don't attend.

Please ensure that you advise us at least seven working days in advance if you cannot attend.  All cancellations and non-attendance, regardless of the circumstances, which are made within seven working days of the start of the course will incur a cancellation fee of £50 per person.  If you are unable to attend the training, you must contact the relevant locality in writing to cancel your place.

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