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Family support process core training

About the core training

Our training gives professionals the knowledge:

  • To carry out the family support process assessment
  • To carry out the family support delivery plan
  • To lead, support and participate in family support meetings

Exercises and activities take place throughout the day to create confidence in the process.  We use the Signs of Safety model and maintain a child focused approach in our work. 

What does the training cover?

  • Introduction to the family support process and how the process is used to support families
  • An overview of Working Together 2018, information sharing and consent and other relevant legislation and guidance
  • How to support children and families with a family support process and early help assessment and planning
  • Discussing and reviewing thresholds of safeguarding for children and young people 
  • Support to understand how early help partners can work together to ensure children receive the right support, at the right time, for the right duration

Who should attend?

The training is suitable for staff who work with children and young people aged 0-18 years, or those who work with adults who have children.  It is a multi-agency training course and is open to all agencies and services in Norfolk. It is a good opportunity to network and gain knowledge on services in Norfolk. 

We recommend that at least one worker from your agency attend, even if you have previously attended either common assessment framework or family support process training.  This is because the family support process now incorporates the Signs of Safety approach. 

Course length and cost

The core training is a full day course from 9.15am-4.30pm, except where stated. The course is free, however if you need supply cover your agency will need to fund this.

Course dates and locations

Norwich locality

All courses in the Norwich locality will run 9am-5pm at County Hall, Martineau Lane, Norwich NR1 2DH

  • Tuesday 4 February 2020
  • Tuesday 17 March 2020
  • Wednesday 13 May 2020
  • Thursday 25 June 2020
  • Tuesday 29 September 2020
  • Monday 19 October 2020 
  • Friday 27 November 2020

Breckland locality

  • 23 January 2020, 9.30am-4.30pm, Breckland Council, Elizabeth House, Walpole Loke, Dereham NR19 1EE
  • 11 March 2020, 9.30am-4.30pm, Swaffham Community Centre, The Campingland, Swaffham PE37 7RB
  • 13 May 2020, 9.30am-4.30pm, Rosecroft Primary School, London Road, Attleborough NR17 1BE.  
  • 25 June 2020, 9.30am-4.30pm, Breckland Council, Elizabeth House, Walpole Loke, Dereham NR19 1EE
  • 30 September 2020, 9.30am-4.30pm, Attleborough Primary School,18-20 Besthorpe Road, Attleborough, NR17 2NA
  • 18 November 2020, 9.30am-4.30pm, Breckland Council, Elizabeth House, Walpole Loke, Dereham NR19 1EE 

Broadland locality

All courses in the Broadland locality will run 9.30am-4pm in the Trafford Room, Broadland District Council, Thorpe Lodge, 1 Yarmouth Road, Norwich NR7 0DU.

  • 24 April 2020
  • 20 May 2020
  • 14 August 2020, 9.30am-4.30pm – Woodside Centre, Norwich 
  • 1 December 2020

East Locality

All courses in the East locality will run 9.30am-4.30pm at Havenbridge House, Great Yarmouth

  • 17 March 2020
  • 10 July 2020
  • 3 November 2020

North Locality

All courses in the North Norfolk locality will run 9.30am-4pm

Northfield House, Northfield Road, North Walsham, NR28 0AS

  • 22 January 2020
  • 23 September 2020

Stalham Academy, Old Yarmouth Road, Stalham NR12 9PS

  • 27 February 2020
  • 19 June 2020
  • 13 October 2020 

South locality

All courses in the South locality will run 9.15am-4.30pm in the Colman and Cavell Room, South Norfolk Council, Cygnet Court, Long Stratton NR15 2EX

  • Thursday 13 February 2020
  • Tuesday 19 May 2020

  • Tuesday 29 September 2020

  • Monday 9 November 2020

West locality 

All courses in the West locality will run 9.30am-4.30pm at North Lynn Fire Station, Kilhams Way, King's Lynn PE30 2HY

  • Wednesday 29 January 2020
  • Tuesday 24 March 2020
  • Thursday 7 May 2020
  • Friday 26 June 2020

How to book training

Complete a booking form

and return it by email to the locality where you have requested the training. The contact details are on the booking form.

Please note:

  • Without a booking form we will be unable to book you onto the training 
  • In order to keep our database accurate, ensure that all the fields on the booking form are completed
  • Do not put more than one delegate on a form

Applications will be accepted on a first-come, first-served basis, so return your form promptly to avoid disappointment.  You will receive confirmation of your place by email. If you want any further information, please contact the relevant locality.

Cancellation policy

Although the course is free to delegates, there is a cost implication for us if people don't attend.

Please ensure that you advise us at least seven working days in advance if you cannot attend.  All cancellations and non-attendance, regardless of the circumstances, which are made within seven working days of the start of the course will incur a cancellation fee of £50 per person.  If you are unable to attend the training, you must contact the relevant locality in writing to cancel your place.

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