The Personalised Travel Scheme (PTS) is a pilot scheme that offers a sum of money to parents and carers with a child or young person who has Special Educational Needs or Disabilities (SEND) to enable them to make their own arrangements to take their child or young person to and from school. This is an alternative to other Local Authority provided transport such as a taxi or a minibus.
You can join this scheme at any time and, if you find it is not working, leave at any time. If your child would qualify to receive free transport from Norfolk County Council in the form of a taxi or minibus, then they would be eligible for this scheme. They do not have to have an Education, Health and Care Plan (EHCP).
The payment is based on the shortest distance by road from home to school/college, taking into account the child or young person’s needs. The payments are made monthly, in arrears, based on the number of school days in that month, so there is no payment for August.
“I can plan the journeys around college, rather than plan college around the taxi”
You can spend the PTS on whatever transport option you like – you can drive them yourself, pay another family member to drive them or even use the money to pay for public transport - as long as they get to school on time and travel in a way that enables them to arrive at school ready to learn.
As part of this scheme, you are taking over the responsibility from Norfolk County Council to organise your child or young person’s travel to and from school and ensure school attendance. Norfolk County Council will no longer be responsible for organising home to school transport and will not organise transport at short notice or in emergencies. We strongly recommend that you organise back-up arrangements.
However, if you incur unforeseen travel costs (such as paying for a taxi if your car breaks down), then you can claim this money back from us, up to an agreed threshold (usually £500).