We want to make sure that families can contact us when you need us.
If your child has an education, health and care (EHC) plan or is having an assessment, and you have a question, you can contact us via our dedicated phone line.
If we cannot answer your question straight away, we will come back to you within 48 hours.
If you need to find out the name of your EHCP coordinator, check a recent letter before calling us.
EHCP contact number: 01603 679183
The phone line is open:
- 9am-5pm Monday - Thursday
- 9am-4pm on Fridays
This does not include bank holidays.
If all operators are busy please try calling again later.
We want your feedback
If you have feedback on the education, health and care (EHC) plan process, you can complete one of our EHC plan surveys.
Give feedback if we did not carry out a needs assessment
Give feedback if we did a needs assessment but did not issue an EHC plan
Give feedback if we issued an EHC plan