Child, family and young people’s mental health services - Norfolk and Waveney

Who provides the service?

Norfolk and Suffolk NHS Foundation Trust

What service is offered?

A range of specialist services to meet the mental health and emotional wellbeing of children and young people from the age of 0 to 25 across Norfolk and Waveney.

These services include complex neurodevelopmental conditions along with mental health problems, eating disorders, psychosis, moderate to severe depressive episodes, extreme anxiety, trauma and presentations that are having a significant impact on the young person’s day to day life.

How to contact us

Great Yarmouth and Waveney services can be accessed via the Access and Assessment Team/Single Point of Contact

  • Telephone: 0300 123 1882
  • Fax: 01493 337728

Central and West Norfolk services can be accessed via the Single Point of Access

  • Telephone: 0300 790 0371

Who is the service for?

Mental health services for under 25 year olds who are experiencing complex neurodevelopmental conditions along with mental health problems, eating disorders, psychosis, moderate to severe depressive episodes, extreme anxiety, trauma and presentations that are having a significant impact on the young person’s day to day life.

How to refer to us

Referrals can be made by:

  • Family GP
  • School Nurse
  • Social Services
  • Health and Education Professionals
  • Self-referral
  • Other young people’s services – including Ormiston, MAP, The Benjamin Foundation, MIND

In the following ways:

GPs

  • Via eRS (electronically - Pathway CFYP)

Great Yarmouth Access and Assessment Team/Single Point of Contact

Single Point of Access for Central and West Norfolk

  • By letter, fax or telephone consultation from Family GP, School Nurse, Social Services, Health and Education Professionals, Ormiston, MAP, The Benjamin Foundation, MIND.

How does the service change between Children’s Services and Adult Services?

The Children, Families and Young People’s services will provide support up to the age of 25 years.  If mental health needs are identified beyond this age, care is transferred to adult services; the practitioner who has been responsible for care would arrange introductions and hand-over to the adult clinicians.

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