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Point 1

Point 1 offers professional support for children and young people (age 0-18), who are experiencing the early signs of mental health and emotional problems.

This emotional well-being service is delivered by Ormiston Children and Families Trust, working with the youth charity MAP and Norfolk and Suffolk Foundation Trust (NSFT).

Who is the service for?

The service is available to any child or young person who is living in Norfolk or Waveney, or registered with a Norfolk or Waveney GP. The service covers the whole of Norfolk, with bases in Great Yarmouth, Norwich, Thetford, King's Lynn and North Walsham.

The service offers short-term interventions to address the early signs of mental ill-health. This is to ensure children and young people go on to achieve their full potential in life. Interventions include things such as:

  • Counselling
  • Talking therapies
  • Parenting programmes
  • Group work
  • Individual interventions
  • Information and advice

The service also works with the local community to de-stigmatise issues around mental health. Their aim is to raise awareness, so that children, young people and their families understand when and how to seek support.

Who can make a referral to the service?

Ask any professional or support worker working with you and your child, to refer them to Point 1. For example your GP, health visitor, your child’s teacher, a children’s services worker or any voluntary agency.

Alternatively, you can request a referral directly. Young people over age 14 can contact us independently.

How to contact Point 1

Call free on 0800 977 4077 


Send completed forms by secure post to: Point-1, Floor 2, 11 Prince of Wales Road, Norwich, Norfolk, NR1 1BD


How does the service change between children’s services and adult services?

Where appropriate, cases deemed as requiring continued involvement beyond 18 years-old, will be referred on to other resources provided in both statutory and voluntary sector settings with an age range up to 25 years.

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