Point 1

Point 1 offers professional support for infants, children and young people experiencing the early signs of mental health and emotional problems.

Our services are delivered by Ormiston Children & Families Trust, working with the youth charity MAP and Norfolk and Suffolk Foundation Trust (NSFT).

Who is the service for?

Our emotional wellbeing service is available to any child or young person living in Norfolk or registered with a Norfolk GP.

We offer short-term interventions to address the early signs of mental ill-health, to ensure infants, children and young people go on to achieve their full potential in life such as counselling, talking therapies, parenting programmes, group work, individual interventions, information and advice

We also work with the local community to de-stigmatise issues around mental health.  Our aim is to raise awareness so that children, young people and their families understand when and how to seek support.

How to contact us

Call us free on 0800 977 4077 

Email help@point-1.org.uk 

Please send completed forms by fax to 01493 331926 or secure post to Point 1, 13/14 South Quay, Great Yarmouth, Norfolk, NR30 2QX

The Point 1 service covers the whole of Norfolk, with bases located in Great Yarmouth, Norwich, Thetford, Kings Lynn and North Walsham.

For all other inquiries contact:

Ormiston Families
333 Felixstowe Road
Ipswich
IP3 9BU

Tel: 01473 724517
Fax: 01473 274255
Email: enquiries@ormiston.org

Website: www.point-1.org.uk  

How to refer to us

You can ask any professional or support worker working with you and your infant, child or young person (0-18 years) to refer him or her to Point 1.  For example your GP, health visitor, children centre worker, your child’s teacher or children’s services worker or any voluntary agency working with you and your child

Alternatively, you can request a referral directly, through our Single Point of Contact (SPOC) team by:

Telephone: 0800 977 4077
Post:  Single Point of Contact (SPOC), Point 1, 13/14 South Quay, Great Yarmouth NR30 2QX.
Fax: 01493 331926
Email: point1@ormiston.org

Young people over 14 can independently contact us using the same phone number and address.

How does the service change between children’s services and adult services?

Where appropriate, cases deemed as requiring continued involvement beyond 18 years will be referred on to other resources provided in both statutory and voluntary sector settings with an age range up to 25 years.

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