School nursing service

Norfolk Children and Young People’s Health Services Norfolk (part of Cambridgeshire Community Services NHS Trust)

Who is the service for?

The team provides School Nursing Services to all children of statutory school age and their families and/or carers across Norfolk. 

Children and young people can be seen in a variety of settings, including their school, a health clinic or at home and their activities include:

  • Height and weight measurements of Reception Year and Year 6 pupils for the National Childhood Measurement Programme
  • Hearing and/or vision testing (depending on area) offered to all Reception Year children
  • Health, development and behavioural advice and support to children, young people and their parents/carers (including parenting advice, weight/dietary advice, bedwetting ('enuresis'), soiling, bereavement support, anger management, self-esteem/bullying issues etc)
  • Offering one to one confidential appointments and 'open access' clinics for young people in High Schools (support and advice is given on a variety of issues including self-esteem, anger management, contraception/sexual health issues, mental health, self harm, relationships, diet, smoking etc)
  • Safeguarding vulnerable children and young people which includes having close working relationships with schools, Children's Services, health services and other agencies working with children/young people and their families
  • Providing Health Education support and advice to schools (Contraception and delay/keeping safe/relationships, healthy choices/healthy eating, hygiene and puberty etc). They support schools with their health policies where appropriate
  • Supporting children and young people who have medical needs requiring assistance in school, by providing support and advice to schools and signposting to specialist services as appropriate
  • The School Nursing Teams work closely with schools and other agencies supporting children/young people and their families and can refer direct to several services with the parent's consent
  • Telephone consultation line manned by member of the school nursing team on duty Monday to Friday,  9am-5pm with answer phone facility too

Home visits can be provided by this service in specific circumstances.

How to contact us

All or services can now be accessed through just one number – 0300 300 0123.

How to refer to us

Parents/carers and young people can contact the School Nursing Teams direct to discuss their concerns and will be advised on how to make a referral.

Referrals are accepted from young people, parents/carers and professionals

Schools can support families to make a referral and the forms are available from your child's school.

Referral Information: From 4-16 years.  All referrals must be in writing and a referral form is available (see contact details above)

The preferred method is for referral to be emailed to CCS-Tr.SchoolNursing@nhs.net

The School Nursing Duty office can be contacted for further advice on making a referral on 01362 654916. 

How does the service change between Children’s Services and Adult Services?

The service will liaise closely with appropriate agencies to aid in the transition to adult services, most likely the DASH (Disabilities and Specialist Health) pathway within Norfolk Community Health and Care NHS Trust.