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People who can help in social care

Between birth and age 25, children and young people with SEND may come into contact with a wide range of social care professionals. The different titles and roles can be confusing. You probably know what some of them do - like a social worker, for example - but others may be new to you.

What is the role of the assistant practitioner?

Assistant practitioners assess, support and review people’s needs, including the needs of carers.

This involves arranging and carrying out home visits to undertake assessments and developing and writing up support plans to meet the identified assessed needs. This will include identifying outcomes that will meet the assessed needs.

This may include:

  • Liaising or enabling people to liaise with providers or Adult Social Services support departments over administrative, contractual and financial arrangements
  • Ordering and demonstrating the use of equipment, recommending adaptations and checking that it meets the needs identified
  • Facilitating the delivery of support plans
  • Supporting people who wish to buy their own services to do so
  • Assisting people with relevant form filling and
  • Encouraging self-directed support and individual budgets

The assistant practitioner will monitor and review the outcomes identified and alert a qualified social worker about changes in a person’s needs or circumstances which fall beyond their role.

Who do they work for?

Adult Social Services assistant practitioners work for the local authority, which in our area is Norfolk County Council.

Who is this service for?

This service is for people who are aged 18 and over who are or may be eligible for adult social care.

What is the role of the adult mental health service assistant practitioner/carer’s assessor?

The assistant practitioner/carer’s assessor carries out assessment and care management duties under appropriate professional supervision, with an emphasis on carer’s assessments.

They are managed by the practice consultant in their locality team.

Who do they work for?

Adult Social Service development workers are employed by Norfolk County Council.

What do they do?

The development worker will talk to you to find out about your interests and then tell you about what might be available in your area. They can help you to make contact with different organisations and help you take the first step towards your goals.

They can help by giving information about:

  • Volunteering
  • Adult education
  • Sports and leisure activities
  • Social opportunities
  • Local community information
  • National organisations and support groups

Who can use this service?

The Adult Social Services development team work with people who are over 18 years of age, who need a bit of extra help with information about opportunities in their local area.

If you already have a package of support, please talk to your social worker about this service.

Is there a cost?

The Adult Social Services development worker service is free although the services they suggest may not be.

Group development work

The development workers can work with you to help develop small local support networks. They can help you to develop a group around a sport, craft or other shared interest.

What is the purpose of the role?

Family practitioners in early help and family support, undertake direct work with children and their families. Family practitioners deliver varied interventions with families, working to identify their needs, opportunities, rights and responsibilities. They work with individuals within the family, ensuring that they understand their rights and responsibilities and plan how they will achieve required changes to improve their family life.

What do they do?

As part of their role they make undertake an early help assessment. This should identify what help a child and family require to prevent their needs escalating, to a point where intervention would be needed via a statutory assessment under the Children Act 1989.

The practitioners intervene alongside a number of other agencies, to review the circumstances of the families they work with, to enable the best possible outcome.

The practitioners deliver interventions that are requested by partner agencies and their line manager, where there is a clear role for their involvement that cannot be delivered by universal services.

They work alongside a wide range of other professionals and partner agencies, such as: health visitors, social workers, CAMHS, educational psychologists, special educational needs services and schools.

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What is the purpose of the role?

The Early Years Family Practitioners undertake direct work with children and their families, focusing in particular on ensuring that children achieve a good level of development in the foundation stage and maintaining a good level of emotional well-being.

As part of their role they make undertake an early help assessment that should identify what help a child and family require to prevent their needs escalating to a point where intervention would be needed via a statutory assessment under the Children Act 1989 (Para 26).

What do they do?

The practitioners aim to bring about social change. They intervene to ensure that the family improves their contribution to their child’s development at the early stages of development.

They work particularly with children who are at risk of not achieving the required level of development and influence families to take up early years provisions in order to provide a positive development environment in the family home.

Practitioner’s duties also include: reviewing family’s needs and circumstances, providing advice and support to Children’s Centres and contributing to service commissioning.

Who do they work for?

The practitioners complete interventions requested by partner agencies and their line manager where there is a clear role for their involvement that cannot be delivered by universal services.

They work alongside a wide range of other professionals and partner agencies, such as: health visitors, social workers, CAMHS, educational psychologists, special educational needs services and schools. This is to ensure that the needs of the child and family are met at the foundation stage.

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What is the role of an occupational therapist?

Occupational therapists assess the occupational and functional needs, potential, ability and limitations of disabled people of all ages, including children.

Assessments will usually take place in the person’s own home.

They work with people, their support network/family and other professionals to motivate and enable the person to achieve and maintain balance in their daily living activities.

The role includes helping and motivating people to take decisions, including where there are health and safety or capacity issues, which will allow them to safely make the most of their abilities and achieve increased independence.

An occupational therapist will develop and put in place intervention plans aimed at reducing the impact of disability and ill health on a person. This will include looking at and thinking about how the home can be adapted to reduce the impact of disability.

An intervention plan may include specialist disability equipment, housing adaptations including highly complex building alterations as well as plans of activities to be carried out by carers.

In some more complex cases, the occupational therapist may need to make a recommendation to the Housing Authority for a Disabled Facilities Grant, or liaise with Health and Housing professionals and other statutory, private and voluntary organisations, providing written reports, recommendations and referrals as needed.

The occupational therapist will show and teach people how to operate any equipment, or carry out any activities recommended for them.

Who do they work for?

Occupational therapists work for health service providers, local authorities and privately.  Adult Social Service occupational therapists in our area work for Norfolk County Council.

Who is this service for?

This service is for people aged 18 and over who have a learning or physical disability that prevents them from being independent in their home and in their community.

What is the purpose of the role?

The outreach practitioners engage with hard to reach young people and those at risk of poor outcomes.

They build relationships with the young people to improve outcomes in health, education and employment. The outreach practitioners offer mentoring and support to young people to facilitate their personal, social and educational growth. 

What do they do?

Outreach practitioners work closely with a wide range of service providers, including Health (teenage pregnancy), DAAT (substance misuse), CAMHS, Police, Youth Offending Teams and Prevent. They work to provide access to these services for the young people that they are working with, in order to influence community priorities.

The outreach practitioners promote welfare needs of children and young people, aged 5-19 and take appropriate action to safeguard them in line with local and national guidance. They work within a multi-agency framework to support and advise young people and co-ordinate their access to universal and specialist services.

As part of their role they make undertake an early help assessment that should identify what help a child and family require to prevent their needs escalating to a point where intervention would be needed via a statutory assessment under the Children Act 1989 (Para 26).

Who do they work for?

The outreach practitioners deliver targeted interventions that are requested by partner agencies and their line manager where there is a clear role for their involvement that cannot be delivered by universal services and there is a clearly defined and targeted role to support children and young people aged 5-19 that utilises their specialist skills and experience.

They work alongside a wide range of other professionals and partner agencies, such as: health visitors, social workers, CAMHS, educational psychologists, special educational needs services and schools. This is to ensure that the needs of the child and family.

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What is the role of the adult mental health service practice consultant?

The adult mental health service practice consultant takes a lead role in the locality mental health social care service.

They are an expert in mental health and act as specialist support for staff, leading practice development through guidance, co-working, mentoring and modelling authoritative practice.

They also hold a small caseload of complex cases and are managed by the locality team manager.

What is the role of the practice consultant?

The practice consultant takes a lead role in a specialist area such as social work or occupational therapy.

Their role is to act as the expert in their field, offering specialist support to staff, take the lead in complex situations and lead practice development within their team.

Practice consultants hold a caseload of complex cases where they use their specialist skills to carry out complex person-centred assessments of vulnerable people, their families and carers in order to identify eligible social care needs, under the Community Care Acts and other legislation including assessment of capacity to make decisions under the Mental Capacity Act.

Practice consultants work with vulnerable people to develop support (care) plans, ensuring their active involvement throughout the process. They aim to work with people to assist them to assess risk and make decisions and choices which make the most of their abilities and help them to work towards their identified goals.

Ultimately practice consultants aim to empower individuals to make choices that promote their health, well-being and independence.

Who do they work for?

Practice consultant is a role within Norfolk County Council.

Who is this service for?

The service is for adults over the age of 18 who are vulnerable and meet the service criteria.

What is the role of the adult mental health service social worker?

The adult mental health service social worker carries out person-centred assessments and aims to encourage people with mental health difficulties to make choices that promote their health, wellbeing and independence.

They work with people who have complex needs to agree support plans that make the most of their abilities, enable them to make choices and to work towards their goals.

The have a joined up approach to assessment and provide care with key partners, such as Norfolk and Suffolk Foundation Trust.

Adult mental health service social workers are managed by the locality practice consultant in their team.

The role of a social worker working in Children's Services

What is the role of the Adult Social Services social worker?

Adult Social Services social workers work with vulnerable people.

They aim to gain an understanding of the needs of a person by carrying out a person-centred assessment.

Their work is carried out under the Community Care Acts and in accordance with other legislation when required, for example assessment of capacity, under the Mental Capacity Act.

They work with vulnerable people and their carers to develop a support (care) plan and to empower the individual to make the most of their abilities and make decisions and choices that promote their health, wellbeing and independence in their community.

Who do they work for?

Adult Social Services social workers work for Norfolk County Council.

Who is this service for?

Adult Social Services social workers work with vulnerable people who are aged 18 and over.  They could be people who have special educational needs or disabilities, the elderly or people with physical or mental health problems who need support.

What is the role of the adult mental health service team manager?

The adult mental health service team manager leads and manages a specialised mental health social care service in a locality area. They are managed by the head of social care, adult mental health service.

There are five locality areas in Norfolk mirroring the five Clinical Commissioning Group (CCG) areas: Norwich, north, east, south and west.

The aim of the team is to increase as much as possible, the independence and choice for people with mental health difficulties.This will be achieved through an efficient health and social care service, which works closely with key partners, such as the Norfolk and Suffolk Foundation Trust. 

Their role is to ensure that all casework is effectively carried out to the required statutory, professional and service standards, and that performance targets are achieved.

Read more on adult mental health services.

 

 

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