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Coronavirus adult learning class updates

In the 2020/21 academic year, we look forward to welcoming both new and returning learners back to both our community-based and our virtual classrooms.

We are very proud of our Adult Learning staff, who have successfully kept our learners learning and achieving during the Covid-19 pandemic. By the end of the summer term 2020, we had around 3,000 adult learners across Norfolk learning online. We have been at the forefront nationally in the delivery of online learning, and we are ready to continue to provide a high quality, flexible experience to all of our learners.

Our new academic programme offers a mix of both classroom-based and virtual learning opportunities.

Planning with everyone’s safety in mind

If you join an online course, your course will remain online for the duration.

Thinking about our classroom-based courses, please be assured that your safety (and that of our staff) is central to our plans. We do not intend to be back in the classroom until October 2020 at the earliest and this will depend on the circumstances in relation to the pandemic that exist at the time. If your classroom-based course is due to start before October, it will start online and then move into the classroom when we are able to do so. It is possible that you will be asked to attend class on a flexible basis, to allow for the reduced number of learners that we are allowed to have in a classroom at the same time. Your tutor will make contact with you to confirm the details of your course.

Your Health and Safety in the community classroom

We are busy working with our Health and Safety colleagues in Norfolk County Council to ensure we are doing everything we can to keep our learners and staff safe.  We will ensure that all of the venues we use are Covid compliant, which includes ensuring hand washing and hand sanitiser facilities are available.  We will be asking all learners and staff to wear a face covering in communal areas and on route to class. Once seated in the classroom, face coverings can be removed.

Our classes will be laid out to maintain social distancing and we ask all staff and learners to respect social distancing requirements.

Flexible courses

Our courses have been developed with flexibility in mind. This means that, should it be necessary, due to a change in external circumstances, wherever possible we will move your classroom-based course online and keep you learning and achieving.

Please note that Norfolk County Council reserves the right to change the way we deliver your Adult Learning course should circumstances and/or an event and/or Government guidance and/or regulations require us to do so. We also reserve the right to cancel your course, if necessary, if we are unable to deliver it in an alternative way.

If we change the way we deliver your course, and you decide that you would prefer not to continue with your learning, or we cancel your course, you will be entitled to a refund of any tuition fees that you have paid for the sessions that have been affected by the changes we have made.

We have been very successful with our flexible approach to course delivery and we aim to continue this approach in the 2020/21 academic year.

Who to contact if you require further information

If we can assist you with any further information about how your course will be managed, please email

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