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Coronavirus adult learning class updates

Update - Monday 21 December: In line with the latest government guidance, courses that begin in January 2021 will remain online or be moving to online delivery where possible. Where online delivery is not possible, courses will be suspended. We will be reviewing our classroom provision for courses where learners would be disadvantaged by learning online on the week commencing 4 January. We will contact you before your course starts to confirm the details.

In the 2020/21 academic year, we welcome new and returning learners back to both our physical and our virtual classrooms.

We are very proud of our Adult Learning staff, who have successfully kept our learners learning and achieving during the Covid-19 pandemic. We are at the forefront nationally in the delivery of online learning, and we will continue to provide a high quality, flexible experience to all of our learners.

Our academic programme offers a mix of both classroom-based and virtual learning opportunities.

Planning with everyone’s safety in mind

We know that the Covid-19 pandemic means that in this academic year we will have to work flexibly and be ready to respond to local and national lockdowns and local tier restrictions at very short notice.

If you join an online course, your course will remain online for the duration and regardless of what is happening in relation to the pandemic. You can just continue to log in for your lessons.

Thinking about our physical courses, please be assured that learner and staff safety are central to our plans. This means that we may have to change the way we teach your course after your course has started. Please see further details about how we will manage this in the ‘Course changes during the academic year’ section below.

Your health and safety in the physical classroom

We have worked closely with our health and safety colleagues in Norfolk County Council to ensure we are doing everything we can to keep our learners and staff safe. All the venues we use are Covid compliant, which includes ensuring hand washing and hand sanitiser facilities are available. We ask all learners and staff to wear a face covering in communal areas and on route to class.

Once seated in the classroom, face coverings can be removed.

Our classes are laid out to maintain social distancing and we ask all staff and learners to respect social distancing requirements.

Course changes during the academic year

In response to these challenging times, our courses have been developed with flexibility in mind.

If we experience a period of lockdown or other types of restriction, such as the local tier restrictions, due to Covid-19, we will manage your course in the following way:

If you are attending a Government-funded course

Government-funded courses include family learning, community learning, vocational and functional skills courses. These courses have a code ending in ‘P’ or ‘Z’ or ‘Y’ (e.g. AC1AN1820Y, ET4TN0120Z, FLETO2120P). You can find your course code on the booking confirmation email from Adult Learning.

  • If we are already teaching you online then your course will stay online and there will be no change to your experience with Adult Learning
  • If you are attending a classroom-based course, wherever possible, we will move your course online for your safety and it will stay online while the restrictions are in place
  • Alternatively, we may decide that we can better meet your needs if we are able to safely keep your course in the classroom. This will always be subject to health and safety approval
  • We will let you know through your Adult Learning subject team what is going to happen to your course during this time. Whatever we decide to do, our aim is to keep you learning and achieving during this period, while ensuring staff and learner safety

If you are attending a LeisureStream course

LeisureStream courses are self-funded creative courses including, pottery, silversmithing, drawing and painting. These courses have a code starting with ‘LS’ and ending in ‘L’ plus a number (eg, LS34520AL0). You can find your course code on the booking confirmation email from Adult Learning.

Please note that LeisureStream courses are not government-funded and, therefore, are not subject to the guidance applicable to the formal education system. This means that local tier restrictions apply to all of these courses. At Tier 1, the rule of 6 applies so we will have to limit the number of learners in a physical classroom. At Tier 2, we have to suspend classroom delivery.

  • If we are already teaching you online, then your course will stay online and there will be no change to your experience with Adult Learning
  • If you are attending a classroom-based course, we will suspend all classroom delivery during any period of lockdown or if the local tier that applies to Norfolk requires us to do so
  • If we can move your course online, then we will, and your course will remain online while the restrictions are in place
  • If it is not possible to move your course online, then your course will be suspended for the period of the lockdown or local tier restrictions
  • The start and end date of your course will remain unchanged
  • At the end of your course we will adjust your fees based on the number of sessions you have attended since the first day of the lockdown or local tier restrictions, arranging a refund for any sessions that you have missed
  • New classroom-based courses and workshops due to start during a period of lockdown or local tier restrictions will be cancelled if they cannot move online and refunds will be given
  • The Adult Learning LeisureStream course management team will contact you directly to tell you about the changes we will make to your course

Please note that with regard to all of our courses, Norfolk County Council reserves the right to change the way we deliver your Adult Learning course should circumstances and/or an event and/or Government guidance and/or regulations require us to do so. We also reserve the right to cancel your course, if necessary, if we are unable to deliver it in an alternative way.

If we change the way we deliver your course, and you decide that you would prefer not to continue with your learning, or we cancel your course, you will be entitled to a refund of any tuition fees that you have paid for the sessions that have been affected by the changes we have made.

We have been very successful with our flexible approach to course delivery and we aim to continue this approach in the 2020/21 academic year.

Who to contact if you require further information

If we can assist you with any further information about how your course will be managed, please email adultlearning@norfolk.gov.uk

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