Support for learners

The role of our Learner Support Coordinators is getting the right support in place from the start of your course, providing additional help and support along the way if needed.

The types of support they can offer are:

  • Complete a 1 to 1 assessment of your support needs to identify additional equipment, staff or resources needed to help you complete your course
  • Advise you on whether you may be able to access financial support through the Discretionary Learner Support Fund (DLSF) to cover transport, course equipment, childcare and course fees, on accredited courses
  • Information and advice on the Advanced Learning Loan
  • Help you deal with any course related issues as they arise
  • Offer a listening ear and, if necessary, signpost you in the right direction to get support from external organisations
  • Provide course information and look at progression routes after you have finished your current course

You can contact the team on 01603 306551. Alternatively you can text them on: 07827 662 429 or email them on learner.services@norfolk.gov.uk

Dyslexia screening, access arrangements for exams and resources

Caroline is our Additional Learning Support Co-ordinator (SENCo). Her role is to help those who have either been diagnosed with dyslexia or need a formal screening to assess whether they are dyslexic. Caroline will be able to arrange a convenient day and time to meet and complete an assessment with you.
 
Caroline can also help if you need additional support in the form of:

  • Dyslexia screening
  • Additional support during exams and assessments e.g. scribe, reader
  • Extra time during exams
  • Resources to aid your learning e.g. overlays, the use of a laptop with specialist software

If you require dyslexia screening/access arrangements/specialist equipment or resources please contact the team directly on 01603 306551. Alternatively you can text them on 07827 662 429 or email them on learner.services@norfolk.gov.uk

The Learner Services Team can offer additional support to help you to achieve your qualifications, if you have:

  • A learning difficulty
  • A physical disability
  • A diagnosis of mental health issues
  • Are recovering from a medical condition/illness/injury that could impact your learning

We can also provide:

  • Additional support outside of class time with written work

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