Volunteering at Norfolk libraries

Volunteers help our library service to continue to develop activities and to support reading and learning. You can meet new people, learn new skills, gain confidence and give something back to the community, all in a friendly environment.

We will offer:

  • Flexible but regular opportunities
  • A variety of volunteering opportunities - something to suit everyone
  • A welcome and an introduction to the organisation and the volunteer role
  • Training, support and encouragement in the role
  • A chance to be part of a team

What we expect from volunteers:

  • Come to the library at the times agreed and let us know as soon as possible if you can’t come in
  • Maintain the standards of the library service, including health and safety, equal opportunities, data protection and confidentiality
  • Take part in any training needed
  • Be fair to others working in the library
  • Talk to a supervisor about any problems

How to volunteer

All our current opportunities are listed below with a form for you to register your interest in volunteering.

What happens after I register my interest?

We'll ask you to complete an application form and you'll need to give us the names of two people we can contact for references.

If you'll be working with under 18s or vulnerable adults we'll also ask you to complete a Disclosure and Barring Service (DBS) check.

When we've received your application form we'll invite you to visit the library to meet the library manager. We'll talk to you about:

  • Your expectations
  • How we will support you
  • If this is the right role for you

If we agree that the role is suitable, we'll keep in touch while we get references and apply for the DBS check if necessary. If your skills or experience don't match the role, we'll try to suggest some other opportunities for you.

Finally we'll agree dates for training and induction and a start date.

Current roles

Libraries across Norfolk run a regular Bounce and Rhyme Time session.  We are looking for volunteers with an interest in helping children to enjoy songs, stories and rhymes to help us on a regular basis.  No experience is necessary, just enthusiasm and an enjoyment of singing and sharing stories with children.

Times and dates vary from library to library as we work with the format that works best at each library. Normally it will be a weekly session of half an hour.

The aim of the role is to deliver an interactive session which promotes reading and an enjoyment of books to early years children and their families.

Volunteers will help to:

  • Prepare songs, stories and rhymes to share with children and their parents
  • Talk to parents about reading with their children and encouraging them to take books home with them
  • Help set up and clear away at the end of each session

We will provide training to enable you to take on this role and work safely within the role.

We are looking for volunteers to lead a code club or Micro:bit club for children at their local library.  Code club and Micro:bit club volunteers should have some experience in IT and coding, and be able to help children and young people code with Scratch.

Scratch is a very intuitive programming language designed by the MIT Media Lab to promote coding to a very young audience.  Materials and training are available at www.codeclub.org.uk.

The micro:bit is an ARM-based embedded system designed by the BBC for use in computer education in the UK.  Micro:bits are available to borrow for free at all Norfolk Libraries.  Materials and training for Micro:bits are available at microbit.org

This role is countywide but times and dates vary from library to library as we work with the format that works best at each library.  Normally it will be a weekly session of one or two hours.

The aim of the role is to deliver an interactive session which promotes the use of the library space as a community space.

We are looking for volunteers to lead a Craft Club for adults or children.

This role is countywide but times and dates vary from library to library as we work with the format that works best at each library.  Normally it will be a weekly session of one or two hours.

The aim of the role is to deliver an interactive session which promotes the use of the library space as a community space.

Norfolk Library and Information Service offer a mobile library service across the county. We are looking for people who use the mobile library service, or live close to a stop, to help us to publicise the service and give us feedback on the services we provide.

In becoming a friend of the mobile library service, we would like people to:

  • Tell their friends about the mobile library and services available from it
  • Display posters in local community spaces
  • Make suggestions for improvements to the service
  • Use email to stay in touch with us

Friends of the Library are groups of volunteers dedicated to enhancing the Norfolk Library and Information Service.  As members of the Norfolk community, their mission is to engage with the community and raise money to fund specific projects or to equip our library with new materials, furniture or collections.

Donations to the Friends of the Library support the library’s vital role to the community and supplement the library’s books, music and film collections, programmes and services.

In becoming a Friend of the Library, we would like people to come up with creative ideas and events to fundraise for their library, and to give their local library feedback on their services.

We are looking for volunteers with an interest in promoting our Healthy Libraries scheme.  Volunteers can organise walks between libraries, along the coast and around town, or deliver weekly low impact workout activities, for example yoga or stretching at their local library.

This role is countywide but times and dates vary from library to library as we work with the format that works best at each library.  Normally it will be a weekly session of half an hour or one hour.

The aim of the role is to deliver an interactive session which promotes a healthy life and the use of the library space as a community hub.

Are you a confident with IT? Could you help others gain new skills in using basic IT?

Norfolk Library and Information Service are looking for enthusiastic volunteers to help others gain confidence with using a computer.

The role will involve:

  • Providing guidance on using the internet safely
  • Helping with basic computer queries on topics such as using the internet, basic word processing and using email
  • To help others continue to build confidence once they have completed Go-on modules at their local library 

Volunteers would need to be available to attend a regular weekly volunteering session.

We are looking for people with good communication skills and the ability to help others with basic IT enquiries.

This role is available at all Norfolk libraries. Volunteer travel expenses can be reimbursed to enable volunteers to take part in this role.

Norfolk Library and Information Service are looking for volunteers to offer support to job seekers within their local community. The role will involve:

  • Helping customers with basic IT queries such as form filling
  • Supporting customers with registering on the Universal Job Match website
  • Signposting customers to books and resources aimed at job seekers
  • Helping customers complete Learn My Way modules to improve their IT skills

Volunteers will need to have good communication skills and wish to support people who are currently unemployed. They will have confidence in working with a wide range of adults with different learning needs.

We are looking for volunteers within all Norfolk libraries and can reimburse travel expenses to enable people to take up this opportunity.

A training package is available to support volunteers taking on this role.

We are looking for volunteers to host a Just a Cuppa session at their local libraries.

This role is countywide but times and dates vary from library to library as we work with the format that works best at each library.  Normally it will be a weekly session of one or two hours.

Volunteers help library staff set the table, prepare tea and coffee, and have conversation with the attendees.  The aim of the session is to fight loneliness and promote the library space as a community hub.  Everyone is welcome to the session.

We are looking for volunteers with an interest in supervising children while playing with Lego.  No experience is necessary, just enthusiasm.  All materials and ideas for Lego tasks and challenges are provided by the library service.

This role is countywide.  Times and dates vary from library to library as we work with the format that works best at each library.  Normally it will be a weekly session of one hour.

The aim of the role is to deliver an interactive session which promotes the use of the library space as a community space from a very young age.

To find out more, pop in to your local library and speak to a member of staff.  For general enquiries, please email volunteercontact@norfolk.gov.uk or complete our online volunteer form below to register an interest in the role.

We are looking for volunteers with an interest in local and/or family history to run a weekly club.

Volunteers can help customers with their family history enquiries or set up regular meetings around a local history theme.

This role is countywide but times and dates vary from library to library as we work with the format that works best at each library.  We suggest that a Local History club should meet monthly or fortnightly, while Family History volunteers can help customers on a weekly basis.

We are looking for volunteers with an interest in leading a weekly Mini Movers session at their local library.  No experience is necessary, just enthusiasm.  Volunteers are required to plan the session in advance to teach dance routines and play games to a song selection of their choice, for example Disney, CBeebies, Nick Junior and nursery rhymes.

We are looking for volunteers in these Norfolk libraries: DersinghamDownham MarketGaywoodLoddonMarthamPoringland and Watton.

Times and dates vary from library to library as we work with the format that works best at each library.  Normally it will be a weekly session of half an hour.

The aim of the role is to deliver an interactive session which promotes having fun while exercising to a very young audience.

Norfolk Reading Pathway is aimed at helping non-or poor readers to read or improve reading skills – building confidence and self-esteem along the way.  Beginner or improver readers can access up to six months free support for an hour every week (generally two 30-minute sessions, but flexible).  Learning is based around the ‘Yes We Can Read’ workbook which the learner and their coach work through together.

For more information please email nrp@norfolk.gov.uk.

The Home Library Service provides books on wheels to people in the community who like to use the library service but are unable to get there due to age, disability or restricted mobility.

At the moment we particularly need home library volunteers in Swaffham, Thetford and Watton.

If you would like to volunteer to help us deliver the service, contact the Home Library Service on 01603 397998.

Norfolk Library and Information Service are looking for young volunteers to help us this summer.  We are looking for keen readers who are interested in helping out at their local library with delivering the Mischief Makers Summer Reading Challenge.

Young volunteers help in a variety of ways. They can:

  • Help sign children up to the Summer Reading Challenge
  • Help them choose great books to read
  • Talk to young people about what they are reading and why they enjoy it
  • Suggest new titles that young people might like

As a Challenge Champion volunteers also:

  • Help prepare themed displays within your library
  • Write book reviews to tell others about your favourite books
  • Write about being a Summer Reading Challenge volunteer for our Facebook page and tell others what you are doing this summer
  • Help with Summer Reading Challenge activities

We are looking for young people with an interest in books and reading who want to inspire others.  Good communication skills will be important in the role. Young people must be aged between 13-25 and have the ability to work with a wide range of children and their families.

If you know someone who fits the bill, could you pass these details on to them?

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