A message from Stuart Ruff, Chief Fire Officer
Thank you for your interest in joining Norfolk Fire and Rescue Service.
While fighting fires and carrying out rescues will always continue to be a core part of the role of the modern firefighter, other aspects of our work have changed a lot over the years.
A steady reduction in the number of fires is great news for our communities and the local economy. Alongside the benefits of modern building techniques, reduced incidents are also due in part to the work of our staff in engaging with and educating communities to prevent fires from happening.
Road traffic collisions also sadly remain a significant part of the work that we do, and as a service we are a partner in a Norfolk-wide road safety group aimed at cutting deaths and injuries on our roads.
Working in partnership with other agencies is a huge part of the firefighter role. We are the lead on Norfolk’s Drowning Prevention Forum – with partners including the Broads Authority, RNLI, HM Coastguard and Norfolk Police.
We are a part of Norfolk County Council, and work closely with many departments including Trading Standards (including safety campaigns, scams awareness), Public Health (road safety and wellbeing) and Adult Social Services (supporting vulnerable residents to stay safe and well).
Working with our fire and rescue service teams is hugely important. Firefighters help us to promote aspects of our prevention work, such as our interactions with young people through our Prince’s Trust Team personal development programme and cadet units. Firefighters work with our community safety and community fire protection teams to educate and inform to help us all make Norfolk a safer place.
Whilst firefighters will always need to meet the physical requirements to undertake the role, the broader nature of the role means that we are also looking for a more diverse range of skills such as the ability to engage effectively with a wide range of people, team working and problem solving skills, presentation skills and leadership skills. Joining us as a firefighter opens up a range of career opportunities to people.
I started out my career as a firefighter and have enjoyed working in many different aspects of the service, learned many new things and met incredible people. I never imagined that I would eventually become Chief Fire Officer in our wonderful part of the country. I feel honoured to have the privilege of leading a great service, filled with incredible people doing amazing things, who all put the safety and wellbeing of rural Norfolk at the heart of everything we do.
The diverse nature of the role and the work we undertake with the community and in conjunction with our partners means that we want the best people in our service, to provide the finest service we can. We believe this will be best achieved by ensuring diversity in our thinking, of beliefs and life experiences which reflect the communities we serve. We are therefore actively encouraging applications from all parts of all of our communities. Outstanding people from our diverse cultures, ethnicities, genders and backgrounds that make up our communities and who will shape our evolving, exciting and dynamic future. As a service, we will always employ the best people we can to become a valuable part of our great, inclusive team.
Take a look at the personal qualities and attributes you will need to be a firefighter – is that you? If you can’t see it, maybe we can? If you are interested in serving the communities of Norfolk and in doing so working as part of a great team – come and talk to us to see if we can help you to be the firefighter our communities need.
I do hope that you will apply to join us, and I wish you well in your application. If you are successful, I look forward to welcoming you into the fire service family and working beside you to keep the people of Norfolk safe.
Personal qualities and attributes
- Commitment to diversity and integrity - you understand and respects diversity and adopt a fair and ethical approach to others
- Openness to change - you are open to change and actively seek to support it
- Confidence and resilience - you maintain a confident and resilient attitude in highly challenging situations
- Working with others - you work effectively with others, both within the Fire and Rescue Service and in the community
- Effective communication - you communicate effectively both verbally and in writing
- Commitment to development - you are committed and able to develop yourself and others
- Problem solving - you understand, recall, apply and adapt information in an organised, safe and systematic way
- Situational awareness - you maintain an active awareness of the environment to promote safe and effective working
- Commitment to excellence - you take a conscientious and proactive approach to work to achieve and maintain excellent standard