Reablement liaison officers (RLOs) work in the locality offices and at County Hall, including some overnight shifts.
What you'll be doing
All the RLOs are office based and answer telephone calls from the public, staff and other professionals regarding services to people in their own homes.
The main parts of the job include:
Receiving referrals for Swift Response and Norfolk First Support via phone or via our computer system Liquid Logic
Assisting support workers in the community with queries about the people they visit
Look up information on Liquid Logic and also our rostering system Cygnum
Liaising with managers, service users, families and other professionals