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Volunteering at Norfolk libraries

Volunteers help our library service to continue to develop activities and to support reading and learning. You can meet new people, learn new skills, gain confidence and give something back to the community, all in a friendly environment.

We will offer:

  • Flexible but regular opportunities
  • A variety of volunteering opportunities - something to suit everyone
  • A welcome and an introduction to the organisation and the volunteer role
  • Training, support and encouragement in the role
  • A chance to be part of a team

What we expect from volunteers:

  • Be available to lead a session at the times agreed and let us know if you are not going to be available
  • Maintain the standards of the library service, including health and safety, equal opportunities, data protection and confidentiality
  • Take part in any training needed
  • Be fair to others working in the library
  • Talk to a supervisor about any problems

How to volunteer

All our current opportunities are listed below with a link to a form for you to register your interest in volunteering.

What happens after I register my interest?

We'll ask you to complete an application form and you'll need to give us the names of two people we can contact for references.

If you'll be working with under 18s or vulnerable adults we'll also ask you to complete a Disclosure and Barring Service (DBS) check.

When we've received your application form we’ll have a discussion with you about the role. We'll talk to you about:

  • Your expectations
  • How we will support you
  • If this is the right role for you

If we agree that the role is suitable, we'll keep in touch while we get references and apply for the DBS check if necessary. If your skills or experience don't match the role, we'll try to suggest some other opportunities for you.

Finally we'll agree dates for training and induction and a start date.

Register your interest

Find out about other volunteer posts

Current roles

Norfolk Library and Information Service run regular Bounce and Rhyme Time sessions. We are looking for volunteers with an interest in helping children to enjoy songs, stories and rhymes to help us on a regular basis. No experience is necessary, just enthusiasm and an enjoyment of singing and sharing stories with children.

Volunteers will help to prepare songs, stories and rhymes to share with children and their parents. Sessions normally last 20 minutes and are currently delivered in a socially distanced way.

The aim of the role is to deliver an interactive session which promotes reading and an enjoyment of books to early years children and their families.

Volunteers will help to prepare songs, stories and rhymes to share with children and their parents through an online platform called Zoom.

We will provide training to enable you to take on this role and volunteer safely within the role.
We are looking for volunteers to lead an online code club or Micro:bit club for children. Experience of coding is not essential – the most important attribute is an enthusiasm for helping children build new coding skills. Volunteers without coding experience will be able to work through online materials in advance of sessions to develop their own skills. Each session normally lasts one hour and is delivered through Zoom to a small group of children. The sessions are always co-hosted by a member of library staff.

The sessions make use of Scratch, an intuitive programming language designed by the MIT Media Lab to promote coding to a very young audience. Materials and training are available at

The micro:bit is a micro-computer designed by the BBC for use in computer science education in the UK. Micro:bits are available to borrow for free at all Norfolk Libraries. Materials and training for Micro:bits are available at

Friends of the Library are groups of volunteers dedicated to enhancing the Norfolk Library and Information Service.  As members of the Norfolk community, their mission is to engage with the community and raise money to fund specific projects or to equip our library with new materials, furniture or collections.

Donations to the Friends of the Library support the library’s vital role to the community and supplement the library’s books, music and film collections, programmes and services.

In becoming a Friend of the Library, we would like people to come up with creative ideas and events to fundraise for their library, and to give their local library feedback on their services.

We are looking for Digital Health Champions with an interest in promoting quality sources of health information and how to access them. A training package is available to support volunteers in how to deliver the sessions. Training is also available in using Zoom.

Are you a confident with IT? Could you help others gain new skills in using basic IT?

Norfolk Library and Information Service are looking for enthusiastic volunteers to help others gain confidence with using a computer.

The role will involve:

  • Providing guidance on using the internet safely
  • Helping with basic computer queries on topics such as using the internet, basic word processing and using email
  • To help others continue to build confidence once they have completed training modules online 

We are looking for people with good communication skills and the ability to help others with basic IT enquiries.

Norfolk Library and Information Service are looking for volunteers to offer support to job seekers within their local community. The role will involve:

  • Helping customers with basic IT queries such as form filling
  • Supporting customers with registering on the Universal Job Match website
  • Signposting customers to books and resources aimed at job seekers
  • Helping customers complete Learn My Way modules to improve their IT skills

Volunteers will need to have good communication skills and wish to support people who are currently unemployed. They will have confidence in working with a wide range of adults with different learning needs.

We are looking for volunteers to host a Just a Cuppa session within a library or in one of our library gardens.

Each session normally lasts an hour. The sessions are aimed at reducing loneliness and isolation across Norfolk and support Norfolk County Council’s In Good Company campaign.

The library service is currently unable to provide refreshments, so customers and volunteers are asked to bring their own drinks along to the session.

The Royal Voluntary Service Home Library Service

The Home Library Service provides delivery of library materials to members of the community unable to visit the library due to age, disability or restricted mobility.
If you would like to volunteer to help us deliver the service, contact the Home Library Service on 01603 397998.

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