Library charges exemptions

Some people don’t have to pay library charges for late returns, reservations and loans and certain other library services.

The following people/groups do not have to pay:

  • Children under five
  • Housebound people
  • Customers with physical or learning disabilities/difficulties
  • Playgroups
  • Family reading groups
  • Registered residential homes/day centres, etc
  • Hospitals
  • Prisons
  • Norfolk County Council departments, except for Norfolk Community Learning Service cards

The following people/groups do not have to pay:

  • People who are housebound
  • People who are registered disabled
  • Customers with physical or learning disabilities/difficulties
  • Registered residential homes/day centres, etc
  • Hospitals
  • Prisons
  • Norfolk County Council departments, except for Norfolk Community Learning Service cards

The following people/groups do not have to pay:

  • Customers with physical or learning disabilities/difficulties
  • Hospitals

The following people/groups do not have to pay:

  • People under 18
  • Housebound people
  • Customers with physical or learning disabilities/difficulties
  • Registered residential homes/day centres, etc
  • Hospitals
  • Adult education groups and tutors
  • Tutors for essential adult learning
  • Prisons
  • Norfolk County Council departments, except for Norfolk Community Learning Service cards

The following people/groups do not have to pay:

  • Customers with physical or learning disabilities/difficulties
  • Housebound people
  • Registered residential homes/day centres, hospitals etc
  • Adult education groups and tutors
  • Tutors for essential adult learning
  • Prisons
  • Norfolk County Council departments, except for Norfolk Community Learning Service cards

Everyone is exempt from paying reservation charges on children's items

The following people/groups do not have to pay:

  • Customers with physical or learning disabilities/difficulties
  • Housebound people
  • Registered residential homes/day centres, hospitals etc
  • Adult education groups and tutors
  • Tutors for essential adult learning
  • Prisons
  • Norfolk County Council departments, except for Norfolk Community Learning Service cards

The following people/groups do not have to pay:

  • Hospitals
  • Prisons
  • Norfolk County Council departments, except for Norfolk Community Learning Service cards

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