Lost or damaged library cards

If you lose your library card, you will remain responsible for your account until you have reported the card missing to the library. Let us know as soon as possible to prevent anyone else using it by calling 0344 800 8020.

We can issue you with a replacement library card at any library for £2 (50p for children’s cards).  There is no charge for replacing library cards that are reported stolen, or for cards that have become damaged through reasonable wear and tear.

You will need to show some proof of identification to be issued with a replacement library card.

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