My Norfolk account help
Change your account details
Sign in to your My Norfolk account to update your email address or other personal details.
To change your email address, sign in with the details you used to register your account then update your email address in the Edit profile section.
We’ll send a verification code to your new email address. Enter that code to confirm your new address.
After you change your email address you will be logged out automatically. You will need to sign in again using your new email address to use your account.
Fostering and adoption
If you need to update your Children’s Services online details, contact your allocated worker. If you do not have an allocated worker, contact us for support.