App helps vulnerable young people in Norfolk to share their views

05 December 2017

Vulnerable children and young people in Norfolk have a new way to share their views and feelings from this week, as two interactive apps launch in the county.

Norfolk County Council will be using MOMO One and MOMO Express to support thousands of children and young people to share and record their thoughts and experiences – day and night.

The secure apps will be accessible to children in care, care leavers and all other children with a social worker, or support worker – including children with education, health and care plans (ECHPs).

Stuart Dark, Acting Chairman of the Children’s Services Committee at Norfolk County Council, said: “We are always looking at new ways of supporting children and young people to get their views across. These apps give them a safe and fast way to share what they are feeling, on their terms, when they want to.

“Some young people find it more comfortable to communicate this way, rather than sharing their views face to face. Of course that doesn’t mean that they won’t still meet regularly with their social worker, or support worker – this just gives them more ways to talk to us and let us know their feelings and wishes.”

MOMO, or Mind of My Own can be accessed on smart phone, tablets and PCs and has been welcomed by young people themselves.

Tom Lee, 18, a care leaver who is training others to use the app, said: “I think it’s terrific. It’s definitely going to bridge the gap between the workers and young people, people need to learn about the new things that are coming out like MOMO. It’s going to be a big success and help a lot of people, as it gives young people the confidence that they are going to be listened to.”

There are two different apps, MOMO One and MOMO Express. MOMO Express is for younger children, or those with additional needs, and is designed for use alongside the child’s social worker or support worker.

Children and young people have options to use the app to prepare for meetings or visits, let their worker know if they want to change something and share their good news. The app also has details of their rights and how they can raise concerns or complaints.

For political comment

Cllr Stuart Dark (Conservative) Acting Chairman of the Children’s Services Committee, on 07450 679355
Cllr Emma Corlett (Labour) on 07557 634891
Cllr Dr Edward Maxfield (Liberal Democrat) on 07449 706 215

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