Marshfields rated 'outstanding' for eighth year in a row

15 March 2019

A Norfolk children’s home is celebrating an outstanding Ofsted judgement for the eighth year in a row, with inspectors describing the “exceptional standard of care” provided by staff.

Marshfields short-breaks unit, run by Norfolk County Council, provides support to children with learning and physical disabilities and sensory impairments – offering breaks and activities to them and their families.

Based in King’s Lynn, Marshfields is inspected annually and has received an outstanding judgement for each of the last eight years. Inspectors said that the “absolutely amazing” staff are able to “break down physical barriers to participation”.

Norfolk County Council is about to invest in new en-suite bathrooms at the home, to further improve the facilities for children that stay there.

Cllr Stuart Dark, Chairman of the Children Services Committee, said:  “Congratulations to the staff at Marshfields on yet another outstanding Ofsted report. The results of this inspection are a credit to the hard work and dedication of everyone at the home over a number of years.

“The home provides fun and enriching stays for children and is a source of respite for parents and carers. It was particularly pleasing to see the number of endorsements from external professionals and parents who have worked with the home.

"We're currently improving the facilities even further by creating new en suite bathrooms for the children."

Local County Councillor Alexandra Kemp said:  “The staff at Marshfields should be commended for their outstanding work with children with disabilities in Norfolk, supporting them and their families with vital respite care.

“The home has received eight consecutive outstanding ratings from Ofsted which is a clear confirmation that Marshfields is a service that others across the country could learn from.

“The outdoor play area and sensory woodland are particularly impressive and the wheelchair accessibility ensures those with limited mobility can fully participate.”

Inspectors said:

  • The children’s home provides highly effective services that consistently exceed the standards of good. The actions of the children’s home contribute to significantly improved outcomes and positive experiences for children and young people who need help, protection and care.
  • The children who use the service benefit from an exceptional standard of care from staff who are trained to meet their complex needs very well
  • The garden is particularly well planned, maintained and equipped so that the children can enjoy using it all year round
  • A parent of a child starting to use the service said that service said that the introductions and planning had been undertaken with great sensitivity and kindness
  • The children do exceptionally well through their stays at this home and some make remarkable progress
  • Social workers and parents described the children as having great fun and wonderful visits to the home
  • A parent said she knows that her child is in ‘very good hands’

An external professional said:  "The staff are incredibly child-centred.  Each person is viewed as an individual and their wishes and feelings are always sought."

Marshfields is currently recruiting for more staff night and relief staff.

Cllr Dark added:  "Marshfields provides such an important service for children and their families and working in such an environment is really rewarding for staff.

"However, it can sometimes be difficult to recruit, so I would encourage anyone who is interested in one of these roles and becoming part of this amazing team to get in contact - it's a profession that really changes lives."

Anyone interested in a role at Marshfields should call Nicola King the home on 01553 614980.

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