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Rogue builder found guilty

27 November 2019

A rogue Norfolk builder has today (Wednesday, 27 November) been found guilty at Norwich Magistrates Court of an offence under the Consumer Protection from Unfair Trading Regulations 2008.

David Mark Fysh, 41, of Woodwark Avenue, King’s Lynn, charged a Norfolk homeowner more than £20,000 for a building extension but did not buy all the materials he’d been given money for, did not complete the job, and would not give a refund for the incomplete work.

The court heard that a building surveyor estimated the value of the work David Fysh actually did at £5,000. The project progressed slowly over a number of months however the surveyor estimated that the work carried out should only have taken about 5 days.

Sophie Leney, Head of Norfolk County Council Trading Standards, said: “The way this trader operated fell far short of expectations and today’s verdict reflects that.

“David Fysh charged for work he did not do and for materials he did not buy and refused to give any refunds. This was not only completely unacceptable under consumer protection law, but also very distressing for his victims.”

Magistrates decided to proceed with the case today after David Fysh failed to attend, having also failed to attend court on a previous occasion. Sentencing will take place at a later date.

There are a number of things that people can do to help protect themselves against rogue traders:

C - Compare Use Norfolk Trusted Trader and get three quotes.

H - History Ask for the traders’ references, recommendations and reviews and make sure you check them out.

E - Establish the details What is being done, by Who, by When and for How much? Remember that a quote is more binding than an estimate.

C - Contract Ensure everything is recorded including work and payment schedules and the paperwork contains the traders correct name and address.

K - Keep all of the paperwork This may be needed should anything go wrong.

Consumers can find a Norfolk Trusted Trader by visiting www.norfolk.gov.uk/trustedtrader or by calling 0344 800 8020.

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