Cookie Consent by Rogue builder found guilty - Norfolk County Council

Rogue builder found guilty

27 November 2019

A rogue Norfolk builder has today (Wednesday, 27 November) been found guilty at Norwich Magistrates Court of an offence under the Consumer Protection from Unfair Trading Regulations 2008.

David Mark Fysh, 41, of Woodwark Avenue, King’s Lynn, charged a Norfolk homeowner more than £20,000 for a building extension but did not buy all the materials he’d been given money for, did not complete the job, and would not give a refund for the incomplete work.

The court heard that a building surveyor estimated the value of the work David Fysh actually did at £5,000. The project progressed slowly over a number of months however the surveyor estimated that the work carried out should only have taken about 5 days.

Sophie Leney, Head of Norfolk County Council Trading Standards, said: “The way this trader operated fell far short of expectations and today’s verdict reflects that.

“David Fysh charged for work he did not do and for materials he did not buy and refused to give any refunds. This was not only completely unacceptable under consumer protection law, but also very distressing for his victims.”

Magistrates decided to proceed with the case today after David Fysh failed to attend, having also failed to attend court on a previous occasion. Sentencing will take place at a later date.

There are a number of things that people can do to help protect themselves against rogue traders:

C - Compare Use Norfolk Trusted Trader and get three quotes.

H - History Ask for the traders’ references, recommendations and reviews and make sure you check them out.

E - Establish the details What is being done, by Who, by When and for How much? Remember that a quote is more binding than an estimate.

C - Contract Ensure everything is recorded including work and payment schedules and the paperwork contains the traders correct name and address.

K - Keep all of the paperwork This may be needed should anything go wrong.

Consumers can find a Norfolk Trusted Trader by visiting or by calling 0344 800 8020.

Latest News

  • Health and Wellbeing Board thanks all those involved in the pandemic response

    09 July 2020
    At a virtual meeting held at 10am yesterday (Wednesday 8 July), the Board reviewed reports into the response to the pandemic across the Health and Care System in Norfolk.

  • Norwich Western Link consultation to launch later this month

    08 July 2020
    Norfolk County Council is planning to launch a public consultation later this month as part of its project to create the Norwich Western Link, a new 3.8 mile dual carriageway road between Broadland Northway and the A47.

  • Council leader welcomes Chancellor's statement

    08 July 2020
    Reacting to Chancellor of the Exchequer Rishi Sunak's £30 billion package of measures, county council leader Councillor Andrew Proctor said: “I welcome the Chancellor’s £30 billion plan to help our economy recover from the pandemic.

  • Could you be a Norfolk firefighter?

    06 July 2020
    Residents across Norfolk looking for a rewarding new career are being invited to apply to become whole time firefighters.

  • Donations see hundreds of vulnerable families receive help keeping their children busy over the summer

    06 July 2020
    Norfolk County Council, in partnership with the local districts, asked local businesses if they could help support children with learning at home, and helping them stay busy over the summer months. The response has been fantastic, with donations from more than fifteen businesses providing enough for hundreds of children and families. Each donation however small has been warmly received and will be distributed amongst children and young people of different ages. Packs might include games, art resources, stationery and toys.

  • New North Norfolk specialist school moves another step closer

    02 July 2020
    A proposed new specialist school which will provide up to 100 new school places for children and young people with autism in North Norfolk will be run by specialist academy trust, SENDAT - as confirmed by the Department for Education.

  • Norfolk libraries to begin reopening next week

    02 July 2020
    Norfolk’s libraries will begin to reopen from Monday, with safety measures in place to keep staff and customers safe.

  • Economic Recovery Restart Plan is launched

    30 June 2020
    An ambitious plan to get the economy of Norfolk and Suffolk back on its feet in the wake of Covid-19 has been launched.

  • New Deputy Lieutenants for Norfolk announced

    29 June 2020
    Her Majesty The Queen has approved the appointment of two new Deputy Lieutenants for the county of Norfolk.

  • Think before you park

    29 June 2020
    Residents across Norfolk are being reminded to think carefully before they park, following a fire in Great Yarmouth where crews struggled to access the building.

Was this webpage helpful?