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Keep Norfolk safe and follow the Government’s advice, says leader

24 March 2020

County Council Leader Councillor Andrew Proctor said: “No-one can now be in any doubt how serious the coronavirus situation is. Following the Prime Minister’s statement last night, I urge you to follow all the latest advice, to stop this virus spreading around our communities. It’s been given for good reasons and shouldn’t be ignored at all.

“I am staying at home and adjusting to a new and hopefully temporary way of life. But with modern technology I can keep in touch with the people who are doing so much to keep our critical services going. I appreciate you will be worried about your loved ones and friends – let me assure you that we will continue to provide those critical services. This is a time for working closely together and in conjunction with the district, town and parish councils and other partners we are working hard to support the most vulnerable.

“Inevitably, we will have to suspend certain services, so we will keep you updated on our website.

“Thank you for everything you are doing. I am so proud of our communities and how they’re responding to the current situation – thank you.”

The council has already closed its museums and libraries. The latest changes due to Government advice are:

  • Household waste and recycling sites and park and ride sites are closing today
  • Weddings are being cancelled, plus citizenship ceremonies

To ensure people most in need of help are able to get the information and services they need, our customer service centre is only open for priority calls relating to county council services. Priority calls include arrangements for schooling of vulnerable children and children of key workers; social care, including children and adults at risk of immediate harm; urgent highways problems; and registration services.

For all other enquiries please visit our website or email

Updates on service changes are available at

For further advice, see our Coronavirus pages.

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