Vital services to keep running during lockdown

04 November 2020

We will keep vital services running during the lockdown, but people must play their part by following the Government’s rules to curb the spread of coronavirus, the county council announced today.

Norfolk County Council has released the list of services that will continue to be delivered, face-to-face, in line with the Government’s guidelines. Others will move online or be suspended during the national restrictions, to help curb the spread of the virus by reducing social contact.

Council leader Councillor Andrew Proctor said: “We are committed to protect Norfolk and to return to the lower level, tier one rules, as soon as the latest national restrictions end.

“Over the next month, we will continue to support vulnerable people and keep schools, public transport and recycling sites operating.

“National guidance means we will have to temporarily close libraries, museums and some other services. Where possible, some aspects of these services will be available online.

“If we all continue to follow the rules, we can drive down the spread of Covid and return to the lowest level of restrictions next month.”

The following will continue as face-to-face services throughout the next month:

  • Social care visits and support for vulnerable people - children, families and adults
  • Home care
  • Schools
  • School crossing patrols
  • Household waste and recycling centres
  • Registration of births (registration of deaths will continue by phone)
  • Bus and park and ride services for key workers and school pupils
  • Fire and rescue services

The following will cease face-to-face services and, where appropriate, will offer some elements online:

  • Museums
  • Libraries
  • Weddings
  • Classroom-based adult learning
  • Further details about specific elements of adults’ and children’s services will be outlined to service users.

The council will continue to monitor its services and, if regulations and circumstances change, it will review its current plans. The council’s website – – features the latest, updated information.

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