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Vulnerable young people in Norfolk have chance to take New Roads with launch of dedicated support service

01 June 2021

A new service to support some of Norfolk’s most vulnerable young people to live within families and achieve their full potential launches today (June 1).

New Roads has been set up by Norfolk County Council with significant investment to give young people access to a dedicated support team that sticks with them, understands them, and helps them to achieve and succeed.

Based out of two hubs, in Dereham and Norwich, the service provides young people with education, life coaching and speech and language therapy, as well as access to short term residential beds and foster care placements to help meet their needs.

The aim is to give young people stability, reduce risk-taking behaviour and help to avoid the need for long-term residential care, as well as longer term costs to themselves, the wider system and communities.

The service is being joint funded via the Department for Education’s Strengthening Families and Protecting Children programme and is based on the successful No Wrong Door model, developed by North Yorkshire County Council.

It follows a successful bid by Norfolk County Council, as part of its transformation programme within Children’s Services. That programme focuses on supporting children to live within families and in stable placements that are close to their home and support networks.

Kate Dexter, Assistant Director of Children's Social Care, said: “This service gives enhanced and dedicated support to some of our most vulnerable young people, with a whole team of specialist staff working directly with them to help understand exactly what they need to achieve their potential and lead fulfilling adult lives.

“It is adapted from the successful model created in North Yorkshire, which has helped to reduce the number of young people in residential care, as well as the numbers getting arrested or going missing.

“New Roads also builds on the significant work we have been doing to further strengthen our support to young people who are in care or have had experience of care, as well as those at risk of coming into care. This has included developing our own semi-independent accommodation, recruiting specialist foster carers, providing family therapy and coaching and developing a new targeted youth support service.

Norfolk County Council has received £5m funding from the DfE to implement and embed the New Roads service.

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