Plan to tackle adult social care's winter pressures

26 November 2021

Plans to support Adult Social Services with the expected “winter pressures” have been unveiled.

A report to Norfolk County Council’s Cabinet says that Adult Social Services across the country are facing unprecedented challenges but practical solutions are being put in place here.

Cabinet Member for Adult Social Care and Public Health, Councillor Bill Borrett, said: “We all know that Adult Social Services is crucial to the entire Health and Care System. This plan builds upon the strong work developed during the height of the Covid pandemic and is based on collaborative working with our partners in health.

“We provide many of the most vulnerable individuals in Norfolk with care and support and this Winter Plan will put in a place a system of resilience that will help our staff focus the resources where they are most needed. We want to ensure that high quality, safe and timely care continues to be provided to all those that need it.”

The report says: “Norfolk Adult Social Services face a level of unprecedented challenge in 2021/22 as a result of the pandemic, with national and local workforce shortages, rising demand in hospitals and the community and the continued infection risk posed by COVID-19 as well as other recurring respiratory viruses such as flu.”

Adult Social Services received 20,279 calls for support between April and October this year – an increase of 9,400 over four years.

Action being taken by the Council includes:

  • Expanding action to support people at home or, where appropriate, in short term residential settings
  • Stepping up the council’s care recruitment campaign, to tackle staff shortages
  • Providing wrap-around support for care settings
  • Providing assistive technology, with 100 video phones sent out to homes
  • Improving capacity in the Norfolk First Response service
  • Supporting mental health services, with three new step down services

Cabinet will consider the report when it meets at 10am on Monday, 6th December. Watch the meeting and read the reports, live or afterwards.

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